B747-400 pilot reported an unsuccessful auto land in VMC conditions at a Tower controlled airport. The air carrier crew missed briefing a note on the approach plate prohibiting auto coupled approaches to the intended landing runway. The PF (pilot flying) disconnected the Autopilot in the flare due to erratic inputs and landed manually.

Narrative

Aircraft was dispatched with DDG (dispatch deviation guide) item XX-XX-XX. Maintenance requested an Autoland to be accomplished in ZZZ. The flight had horses onboard. The ZZZ weather at time of arrival was VMC with negligible winds and good visibility. I told ATC Arrival Control; Approach; and Tower that we were requesting an Autoland on Runway X; would need the critical areas protected and would rollout the full length of the runway. Every ATC controller was accommodating. The operating crew believed this was a good decision given that an Autoland was requested and utilizing the full length of the longest runway would be beneficial for the horses. Coupled approach was normal and when cleared to land we could see that the critical areas were clear. The Autopilot started performing a normal flare when it pitched a little aggressively and began struggling with runway alignment as evidenced with unusual banking and wing drop in the flare. The pilot flying disconnected the Autopilots and assumed the landing and rollout which were normal. I wrote in the maintenance log that the Autoland was unsuccessful. After the crew left the aircraft; the pilot flying texted a colleague who is a LCP (line check pilot) with Company. The LCP told him that Autolands are prohibited on Runway X as depicted in the Jepp chart. After reviewing the chart; it is now apparent that all coupled approaches to Runway X are not authorized. Cause - No one on the operating crew recognized note X. The pilot flying conducted a thorough approach briefing with exception of the notes section. Had any of the ATC controllers said that Runway X doesn't support Autoland operations; or if the operating crew had recognized the note on the Jepp plate; the approach would not have been conducted. Suggestions - After reviewing the station guide; the flight plan; the reference section and company section of the Jepp plates; it seems that the only place that the information is listed is in note X on the approach plate. While the crew must take responsibility for missing the note; I believe that there should be another source for an important operational consideration as this. With this being the longest runway that is the closest to our parking one would think there would be more verbiage on not using the Autopilot for approach. I also believe that the local ATC should have known this information and questioned the crew. There seems to have been a lot of holes in this Swiss cheese model leading up to an unsuccessful Autoland. From a Company standpoint; a Safety alert or Special notes as found on procedures XX-XXX page; and/or a note in the Station guide would have been helpful. Again; the crew had the onus to see the note; and which I will be more cognizant of; however support from others would have mitigated the threat as well.