PLT OF AN SMA SEL HAS PROBS IN GETTING A RESPONSE FROM ATC FOR PERMISSION TO ENTER CLASS B AIRSPACE ENRTE TO AN UNDERLYING ARPT AND IS GIVEN A VFR CLRNC BY AN UNPROFESSIONAL-ACTING CTLR.

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APCHING THE SOLBERG VOR FROM THE W AND USING AN INDUSTRY LOW ALT ENRTE CHART TO NAV; I CALLED THE NY APCH FREQ 127.6 SO I COULD OBTAIN PERMISSION TO ENTER THE NY CLASS B ON MY WAY TO WESTCHESTER ARPT. THE FREQ WAS NOT FUNCTIONING (NEITHER MY CALLS NOR THE CALLS OF OTHER PLTS WERE ANSWERED) SO I TURNED N IN THE GENERAL DIRECTION OF THE SPARTA VOR AT AN ALT OF 3000 FT TO AVOID THE CLASS B. AFTER I CROSSED SPARTA GOING E; I CALLED WESTCHESTER APCH TELLING THE CTLR MY INTENTION TO LAND AT WESTCHESTER. SHE GAVE ME A CODE TO SQUAWK AND NO FURTHER DIRECTIONS. AS I PROCEEDED GENERALLY EBOUND; I EXPECTED VECTORS BUT GOT NONE -- I DID GET ADVISORIES. SUDDENLY; THE TFC CTLR ORDERED ME TO STAY CLR OF THE CLASS B. SINCE THE CLASS B WAS GENERALLY TO MY R; I ASKED HER IF SHE WOULD LIKE ME TO CIRCLE L. SHE ANSWERED IN A CURT; SNIDE VOICE; 'DO WHATEVER YOU LIKE.' AFTER FLYING N FOR A SHORT WHILE I CALLED BACK AND REITERATED MY INTENTION TO LAND AT WESTCHESTER. SHE TOLD ME TO RPT THE TAPPAN ZEE BRIDGE WITH WHICH I AM TOTALLY UNFAMILIAR. I TOLD HER I DID NOT KNOW WHERE THE TAPPAN ZEE BRIDGE WAS; TO WHICH SHE REPLIED WITH FEIGNED; MOCKING INCREDULITY AND IN A SARCASTIC; UNPLEASANT TONE OF VOICE; 'YOU DON'T KNOW WHERE THE TAPPAN ZEE BRIDGE IS?' FEELING MY TEMPER DISSOLVING; I SHOUTED BACK; 'NO; I DON'T KNOW WHERE THE TAPPAN ZEE BRIDGE IS!' SHE THEN DIRECTED ME TO HEAD DIRECTLY TO WESTCHESTER; WHICH I DID BY PILOTAGE. EVEN THOUGH IT WAS CLR AT THIS POINT THAT I WAS UNFAMILIAR WITH THE AREA; SHE OFFERED NO HELP. AFTER I LANDED AND CHKED IN WITH THE FBO; I ASKED; 'DO PLTS AROUND HERE EVER COMPLAIN ABOUT THE CONDUCT OF AIR TFC CTLRS?' 'ALL THE TIME;' HE ANSWERED. 'BUT NOBODY DOES ANYTHING ABOUT IT.' SO WHAT LESSONS COME OUT OF THIS FOR ME AT THIS LATE STAGE OF MY FLYING EXPERIENCES? NEVER LOSE YOUR COOL. WHEN I ALLOWED MY TEMPER TO FLARE AT THE CTLR'S RUDENESS; I LOST MY CONCENTRATION FLYING THE AIRPLANE AND CHKING FOR TFC. INSTEAD OF USING A LOW ALT ENRTE CHART TO NAV; I SHOULD HAVE USED A TCA MAP WHICH MORE CLRLY DEFINES THE CLASS B AND LANDMARKS. I SHOULD BE MORE SPECIFIC IN DEFINING MY INTENTIONS AND FORCE THE CTLR TO DO THE SAME; WHETHER SHE IS RUDE OR NOT. RPT EVERY SINGLE INSTANCE OF RUDE; NASTY; INTIMIDATING CONDUCT ON THE PART OF CTLRS. THERE IS A SMALL PERCENTAGE OF THESE PEOPLE WHO GET AWAY WITH THIS KIND OF CONDUCT EVERY DAY. AND THE FAA; IF IT WANTS PLTS TO OBEY CLASS B RULES SHOULD MAKE SURE THEIR FREQS WORK.