B767-200 TAXIING INTO GATE WITH MARSHALLER AND 2 WING WALKERS HAS WING HIT TERMINAL WINDOWS. MARSHALLER DID NOT SEE THE STOP MARK. WING WALKER WAS WATCHING THE ENG SO IT WOULD NOT HIT THE JETWAY.

Narrative

OUR B767-200 WAS TAXIING TO THE GATE WITH A FULL LOAD OF PAX. WE ENTERED THE RAMP FROM THE S AND STOPPED ON THE RAMP WHILE THE GND CREW GOT READY TO PARK US. ALL GND EQUIP WAS CLR; WE HAD A WING WATCHER ON EACH WING AND A MARSHALLER WORKING THE PARKING LIGHT SYS. HE CTLS PARKING LIGHTS WHICH SHOW GREEN; YELLOW OR RED. WE CAME STRAIGHT IN ON THE LINE; THE ONLY THING LEFT WAS FOR US TO STOP IN THE RIGHT SPOT. THE SPOT WHERE THE NOSEWHEEL SHOULD STOP IS MARKED ON THE GND AND WE RELY ON THE LIGHT SYS TO STOP. IT WAS GREEN; THEN YELLOW; THEN WE FELT A SLIGHT BUMP AND THE LIGHT WENT RED. WE IMMEDIATELY STOPPED. IT FELT LIKE WE RAN OVER SOMETHING. WE CALLED THE MARSHALLER UP TO THE COCKPIT -- HE WAS WORKING THE LIGHTS. WE ASKED WHAT HAPPENED. HE SAID NOTHING -- EVERYTHING WAS OKAY. WE SAID WE THOUGHT WE HIT SOMETHING AND WENT OUT TO CHK. THEN WE DISCOVERED OUR L WINGTIP HAD CONTACTED THE TERMINAL AND BROKEN 3 LARGE WINDOWS. DAMAGE TO THE WING WAS MINIMAL. WE HAD STOPPED 24 FT PAST OUR MARK. THE WING WATCHER SAID HE WAS WATCHING THE ENG (IT GETS CLOSE TO THE JETWAY). THE MARSHALLER SAID HE DIDN'T SEE THE MARK. BETTER TRAINING FOR THE PARKING CREW OR A BETTER LESS CROWDED PARKING SYS COULD PREVENT THIS.