CAPT REFUSED TO LEAVE ACFT TO SIGN REQUIRED CARGO PAPERS BECAUSE OF WX AT BUF AND REFUSED TO ALLOW THE PAPERS TO BE DELIVERED. WHILE TAXIING TO REPOS ACFT; HE TAXIED ACFT AROUND GND CREW TRYING TO GAIN THE CAPT'S ATTN.

1999-01 · NASA ASRS report 425808

Date: 1999-01 · Aircraft: Commercial Fixed Wing

Anomalies: conflict-ground-conflict|less-severe|deviation-discrepancy-procedural-far|deviation-discrepancy-procedural-other-unknown|other-unspecified

Synopsis

CAPT REFUSED TO LEAVE ACFT TO SIGN REQUIRED CARGO PAPERS BECAUSE OF WX AT BUF AND REFUSED TO ALLOW THE PAPERS TO BE DELIVERED. WHILE TAXIING TO REPOS ACFT; HE TAXIED ACFT AROUND GND CREW TRYING TO GAIN THE CAPT'S ATTN.

Narrative

DURING THE DEPLANING OF OUR CARGO; THE CAPT WAS EMPHATIC ABOUT NOT WALKING ACROSS THE SNOWY RAMP TO SIGN THE PAPERWORK NECESSARY FOR THE XFER OF GOODS. THE GND PERSONNEL RECEIVING THE CARGO CLRLY STATED THE NEED FOR THE PAPERWORK TO BE SIGNED AND SHOWED AN UNWILLINGNESS TO CARRY THE PAPERWORK OVER TO THE ACFT. AFTER MY THIRD OFFER TO THE CAPT TO WALK ACROSS THE RAMP TO SIGN THE APPROPRIATE PAPERS; THE CAPT TOLD ME TO HAVE THE FUEL PERSONNEL ASSIST IN SHUTTING THE DOOR IN ORDER TO REPOS THE ACFT TO THE FBO RAMP FOR FUEL; THEN; THE CAPT FIRED UP THE R ENG. I POINTED OUT THE CARGO HANDLER RETURNING TO OUR ACFT. THE CARGO HANDLER APCHED THE L WINDOW; AT WHICH TIME I OFFERED AGAIN TO OPEN THE DOOR IN ORDER TO TAKE CARE OF THE PAPERWORK ISSUE. THE CAPT THEN APPLIED PWR TO MOVE THE ACFT; AT WHICH TIME THE CARGO HANDLER STEPPED IN FRONT OF THE ACFT AND REMAINED IN FRONT OF THE NOSE THROUGH ABOUT 20 DEGS OF TURN. HE THEN GAVE UP AND STEPPED TO THE SIDE OF THE ACFT. HUMAN PERFORMANCE CONSIDERATIONS: IN MY OPINION; THE CAPT MADE AN INITIAL DECISION THAT THE PAPERWORK SHOULD BE BROUGHT OUT TO THE PLANE AND WAS UNWILLING TO LISTEN TO ALTERNATIVE SOLUTIONS FROM HIS FO TO THIS ISSUE. WAYS TO CORRECT THE PROB: NOTICE ADVISING CAPTS AND OTHER FLT OFFICERS ON THE IMPORTANCE OF CRM AND THE BENEFITS OF WORKING TOGETHER AS A TEAM TO SOLVE PROBS IN A LOGICAL MANNER RATHER THAN AN EMOTIONAL ONE.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.

Loading the flight search…

Frequently asked questions

How do I search flights by aircraft type on FlightFinder?

Pick an aircraft model — Boeing 737, Airbus A320, A380, Boeing 787 Dreamliner and more — enter your origin airport, and FlightFinder shows every route that plane flies from there with live fares.

Which aircraft types can I filter by?

We support Boeing 737/747/757/767/777/787, the full Airbus A220/A319/A320/A321/A330/A340/A350/A380 family, Embraer E170/E175/E190/E195, Bombardier CRJ and Dash 8, and the ATR 42/72 turboprops.

Is FlightFinder free to use?

Search and schedules are free. Pro ($4.99/month, $39/year, or $99 one-time lifetime) unlocks the enriched flight card — on-time stats, CO₂ per passenger, amenities, live gate & weather — plus My Trips with push alerts.

Where does the route data come from?

Live schedules come from Amadeus, AeroDataBox and Travelpayouts. Observed routes (which aircraft actually flew a given city pair) are crowdsourced from adsb.lol ADS-B data under the Open Database License.