FLT ATTENDANT RPT REGARDING 2 PAX WHO WERE BOARDING CLOSE TO DEP WHEN NO OVERHEAD SPACE WAS LEFT. THEY BOTH CARRIED ABOUT 4 SHOPPING BAGS AND SCREAMED THAT THEY WOULD NOT ALLOW THEM TO BE CHKED AS THEY WERE BREAKABLE. A GATE AGENT SAID SOMETHING TO ONE OF THEM AND SHE SHOUTED 'DON'T TOUCH ME' AND SHOVED HIM. THE CAPT WAS CALLED AND HE ALLOWED ONE TO STAY AND REMOVED THE OTHER PAX.

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PAX A AND PAX B WERE COMING DOWN THE JETBRIDGE WITH MANY SHOPPING BAGS EACH -- PROBABLY 4 EACH. WE WERE VERY CLOSE TO DEP TIME. THE #1 FLT ATTENDANT HAD ALREADY CALLED THE GATE AGENTS TWICE TO TELL THEM WE HAVE NO MORE STOWAGE EXCEPT UNDERSEAT STOWAGE; PRIOR TO THESE 2 PAX COMING DOWN THE JETBRIDGE. AS THEY ARE COMING DOWN THE JETBRIDGE WITH THE AGENT; I AGAIN INFORMED EVERYONE 'WE HAVE NO STOWAGE LEFT EXCEPT UNDER SEAT.' I AM NOW STANDING IN FORWARD AREA WITH FLT ATTENDANT #1 AND WE ARE HEARING THESE 2 WOMEN SCREAMING AT THE TOP OF THEIR LUNGS (SOMETIMES ITALIAN; SOMETIMES ENGLISH). BOTH WOMEN PROCEEDED TO TOSS ALL THEIR BAGS IN THE FORWARD ENTRY AREA CLOSET. I SAID TO BOTH OF THEM; 'YOU CAN'T STOW THOSE BAGS IN THERE; WE CAN'T STACK BAGS.' THEN MS A CUTS ME OFF SAYING SOMETHING TO THE EFFECT OF; 'WE DON'T HAVE TO LISTEN TO YOU; WE'RE NOT CHKING THESE BAGS; THEY'RE BREAKABLE.' THEN MS A INSTRUCTS MS B TO LEAVE HER BAGS IN THE CLOSET AND SHE (MS B) DOESN'T HAVE TO LISTEN TO US. THEY WANTED TO PROCEED TO THEIR SEATS. I TOLD THEM THEY WEREN'T LISTENING TO WHAT I WAS SAYING. THEY (ESPECIALLY MS A) WERE OVERTALKING; SHOUTING AT ME AND THE #1 FLT ATTENDANT. A MALE AGENT WAS STANDING BEHIND MS B AND THE AGENT SAID SOMETHING TO HER. THE NEXT THING I KNOW; MS B SCREAMS AT THE AGENT 'DON'T TOUCH ME' AND SHOVES THE MALE AGENT. THE #1 FLT ATTENDANT AND I CALLED TO THE CAPT AT THE SAME TIME. AS SOON AS MS A SAW THE CAPT THERE WAS A TRANSFORMATION IN ATTITUDE. I LEFT THE SCENE AFTER I TOLD THE CAPT THEY BOTH SHOULD BE REMOVED; THEY INTERFERED WITH FLT ATTENDANT DUTIES AND WERE VERBALLY OUT OF CTL. THE CAPT ALLOWED MS A TO STAY ON ACFT WITH HER 4 BAGS AND HAD TO HAVE AGENTS CALL POLICE TO HAVE MS B REMOVED.