1999-07 · NASA ASRS report 444826
FLT ATTENDANT RPT; B757; DFW-SAN; LOST 2 GENERATORS; EMER LNDG; DIVERT TOP ABQ; PLANE TAKEN OTS.
AT APPROX XA45 HRS ON JUL/XA/99; DFW TO SAN; WE HEARD A LOUD BANG. IT SOUNDED AS IF IT CAME FROM THE CARGO AREA. THE PLANE JERKED; THE LIGHTS FLICKERED. WE LOST ALL GALLEY PWR. THE CAPT SAID WE HAD LOST 2 GENERATORS AND WOULD HAVE AN EMER LNDG. WE LANDED WITHOUT INJURY TO ANYONE AT APPROX XB00 IN ABQ AND DEPLANED AT APPROX XB02 HRS. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR STATED THAT THE CAPT TOLD THEM THAT THEY HAD 7 MIN TO PREPARE THE CABIN AND NOT TO USE THE WORD 'EMER' TO DESCRIBE THE SIT; BUT TO CALL IT 'SERIOUS.' THE DID A 'QUICK AND DIRTY' PLANNED EMER; JUST HAVING TIME TO DO THE BASIC COMMANDS; SUCH AS TELLING WOMEN TO TAKE OFF THEIR SHOES; ETC; AND HAD THE PAX PICK UP FOOD TRAYS AND BRING THEM TO THE GALLEY AS THE WHOLE AIRPLANE HAD JUST BEEN SERVED THEIR TRAYS. THE LANDED UNEVENTFULLY; BUT THE PLANE WAS TAKEN OTS. THE AIRLINE FERRIED ANOTHER PLANE IN AND MOST OF THE PAX CONTINUED ON WITH THEM TO SAN DIEGO. SEVERAL PEOPLE WERE 'JUST PLAIN CRAZY;' AS ALL THEY COMPLAINED ABOUT WAS NOT GETTING MEAL SVC. SEVERAL OTHERS WERE TRAUMATIZED BY THE ORDEAL; BUT REMAINED GRATEFUL FOR THE CALM AND PROFESSIONAL MANNER IN WHICH THE WHOLE CREW HANDLED THE SIT.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.
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