A B777 IN CRUISE AT FL370 DECLARES AN EMER AND DIVERTS DUE TO A FILTER CLOG STATUS MESSAGE ON #2 ENG.

2000-06 · NASA ASRS report 477073

Date: 2000-06 · Aircraft: B777 Undifferentiated or Other Model · Phase: cruise

Anomalies: aircraft-equipment-problem-critical|other-oil-filter-clog-msg

Synopsis

A B777 IN CRUISE AT FL370 DECLARES AN EMER AND DIVERTS DUE TO A FILTER CLOG STATUS MESSAGE ON #2 ENG.

Narrative

WE WERE AT CRUISE LEVEL 37 DEGS. A STATUS MESSAGE CAME UP THAT SAID R ENG OIL FILTER CLOG AND BYPASS. WE LOOKED UP THE APPROPRIATE CHKLIST AND ACCOMPLISHED ALL ITEMS INCLUDING SHUT DOWN OF R ENG. DECLARED AN EMER AND DIVERTED TO NEAREST SUITABLE ARPT (BOSTON). THE COPLT AND I DECIDED WHAT TO DO TOGETHER AND HERE IS THE PROB. BOTH OF US DID NOT REALIZE A 'STATUS' MESSAGE IS ADVISORY ONLY. THIS MESSAGE DID NOT COME UP ON EICAS. WE SUBSEQUENTLY LEARNED THAT 'STATUS' AND 'EICAS' ARE TO BE TREATED DIFFERENTLY; BUT BECAUSE WE SAW THIS AS A SERIOUS PROB WE; TOGETHER; KNEW WE WOULD NOT CROSS THE ATLANTIC WITH THIS IMPENDING PROB. SINCE WE BELIEVED THE CHKLIST WE FOLLOWED DIRECTIONS. WE CALLED MAINT ON SATCOM AND THEY THOUGHT IT WAS A FAULTY SWITCH; BUT ADVISED WE SHOULD TAKE THE SAFEST COURSE OF ACTION. I DID NOT WANT TO SHUT DOWN THE ENG; BUT WAS CONVINCED BY THE FO BECAUSE OF THE CHKLIST. THIS CRM STUFF HAS DILUTED THE CAPT'S AUTH TO THE POINT THAT MY 32 YRS OF EXPERIENCE WAS OVERRIDDEN. ALSO THE CONFUSION OF 'STATUS' AND 'EICAS' WAS A PROB. SINCE I LEARNED THE DIFFERENCE I NEVER WOULD HAVE SHUT DOWN THE ENG; BUT WOULD HAVE DIVERTED. WE WERE LEAD ALONG BY THE SERIOUS NATURE OF THE CHKLIST AND SHOULD HAVE KNOWN THAT THE FLT MANUAL SPELLS OUT THE DIFFERENCE BTWN 'STATUS' AND 'EICAS.' WE AS A CREW JUST DIDN'T REMEMBER. I THINK THIS DIFFERENCE SHOULD BE PRACTICED DURING PROFICIENCY CHKS. WE COULD HAVE DONE A BETTER JOB IF WE REMEMBERED THE DIFFERENCE BTWN 'STATUS' AND 'EICAS.' CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED BOTH CREW MEMBERS DID NOT REALIZE THE DIFFERENCE BTWN A 'STATUS' MESSAGE AND AN 'EICAS' MESSAGE. THE RPTR SAID BOTH CREW MEMBERS WERE SENT TO REFRESHER TRAINING ON THE ACTION REQUIRED WITH THE DIFFERENT MESSAGES.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.

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