CABIN ATTENDANT RPT; F100; HPN-ORD. GROUP OF 6 INTOXICATED PAX BOARDED. CAPT CALLED POLICE TO REMOVE THEM BEFORE TKOF. CABIN ATTENDANT SUPVR DISAGREED WITH DECISION.

2000-08 · NASA ASRS report 483138

Date: 2000-08 · Aircraft: Fokker 100 · Phase: ground

Anomalies: deviation-discrepancy-procedural-published-material-policy|deviation-discrepancy-procedural-far|flight-deck-cabin-aircraft-event-passenger-misconduct

Synopsis

CABIN ATTENDANT RPT; F100; HPN-ORD. GROUP OF 6 INTOXICATED PAX BOARDED. CAPT CALLED POLICE TO REMOVE THEM BEFORE TKOF. CABIN ATTENDANT SUPVR DISAGREED WITH DECISION.

Narrative

SOME PASSENGERS WERE REMOVED BY THE CAPT BECAUSE OF INTOXICATION. THE PAX WERE LOUD; SMELLED OF ALCOHOL AND OTHER PAX RPTED SEEING THIS GROUP DRINKING IN THE ARPT BAR FROM XA00 TO CURRENT BOARDING TIME. THE CAPT WAS INFORMED AND CALLED THE AGENT AND ARPT POLICE. THE POLICE BOARDED AND REMOVED THE GROUP. LATER; FLT ATTENDANTS WERE CRITICIZED BY OUR SUPVRS FOR NOT FIRST ASKING THE PAX TO BE QUIET AND CALM DOWN. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT THE GROUP CONSISTED OF 5 MEN AND 1 WOMAN. THEY HAD BEEN DRINKING IN THE BAR FOR ALMOST 5 HRS. WHEN THEY BOARDED; THEY WERE VERY LOUD AND OBNOXIOUS -- ENOUGH TO MAKE OTHER PAX SWITCH SEATS TO GET AWAY FROM THEM. THEY WERE ALSO SITTING IN THE EXIT ROW. THE RPTR WAS THE #1 FLT ATTENDANT AND WAS TOLD BY ANOTHER FLT ATTENDANT ABOUT THE PROB. AN AGENT CAME ONBOARD TO TAKE THEM OFF AND A POLICEMAN WAS ON THE JETWAY TO ESCORT THEM OFF. THEY WERE REBOOKED FOR THE NEXT DAY AFTER THEY HAD SOBERED UP. HER SUPVR TOLD HER THAT SHE SHOULD HAVE BEEN MORE HUMAN AND UNDERSTANDING OF THEM BEFORE ACTING SO DRASTICALLY. THE RPTR REPLIED THAT IT WAS AGAINST THE LAW TO KNOWINGLY BOARD INTOXICATED PAX. THE CAPT HAD TOLD THE RPTR IF SHE GOT ANY GRIEF FROM HER SUPVRS; HE WOULD HAVE A TALK WITH THEM; SO HE HAD ANTICIPATED THAT THE INFLT SUPVRS WOULDN'T BACK HER UP.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.

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