2000-10 · NASA ASRS report 491464
A B757-200 WAS DISPATCHED IN NON COMPLIANCE WITH A DEFERRED ITEM ON A PAX WINDOW INNER PANE CRACKED IN CONFLICT WITH THE GENERAL PROCS MANUAL.
ON OCT/XA/00 I WAS WORKING OVERTIME ON DAY SHIFT. I GOT A GATE CALL AT TERMINAL X GATE Z ON ACFT XYZ; A B757. WHEN A FLC/CABIN SVC CLEANER TOLD ME ABOUT A CRACKED WINDOW AT ROW 30F; I INSPECTED/CHKED THE INSIDE OF WINDOW. IT WAS CRACKED; BUT COULD NOT FEEL BECAUSE THERE IS A PLASTIC COVER IN FRONT OF THE WINDOW PANE. SO; I INSPECTED/CHKED THE OUTSIDE WINDOW PANE. IT WAS GOOD; NOT CRACKED -- IT WAS THE INNER PANE THAT WAS CRACKED. I WAS ON SHORT TIME; SO I CALLED MAINT SVCS FROM JETBRIDGE AND ASKED ABOUT CRACKS ON CABIN PAX WINDOWAS. MAINT TOLD ME HE COULD NOT FIND ANYTHING ABOUT IT. THEN MAINT SAID HE WAS GOING TO ASK SOMEONE HIGHER THAN HIM. THEN MAINT TOLD ME TO DEFER IT TO ABC. I TOLD HIM IT WAS THE INNER PANE. WELL; I DEFERRED IT TO GENERAL PROCS MANUAL ABC. WELL; THAT NIGHT; I CHKED THE B757 MAINT MANUAL. IT CALLED TO REPLACE IT IMMEDIATELY. I CALLED TECHNICIAN RIGHT AWAY AND TOLD HIM THE PROB. TECHNICIAN TOLD ME HE WAS GOING TO HAVE XXX CHANGE IT. NEEDLESS TO SAY; I SHOULD HAVE PERSONALLY CHKED MYSELF.
More incidents for this aircraft family
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.
Loading the flight search…
Pick an aircraft model — Boeing 737, Airbus A320, A380, Boeing 787 Dreamliner and more — enter your origin airport, and FlightFinder shows every route that plane flies from there with live fares.
We support Boeing 737/747/757/767/777/787, the full Airbus A220/A319/A320/A321/A330/A340/A350/A380 family, Embraer E170/E175/E190/E195, Bombardier CRJ and Dash 8, and the ATR 42/72 turboprops.
Search and schedules are free. Pro ($4.99/month, $39/year, or $99 one-time lifetime) unlocks the enriched flight card — on-time stats, CO₂ per passenger, amenities, live gate & weather — plus My Trips with push alerts.
Live schedules come from Amadeus, AeroDataBox and Travelpayouts. Observed routes (which aircraft actually flew a given city pair) are crowdsourced from adsb.lol ADS-B data under the Open Database License.