2000-12 · NASA ASRS report 496300
CABIN ATTENDANT RPT; A300; MIA-BOS. ABUSIVE ILL PAX REFUSED HELP FROM PAX MD AND RN. FLT DIVERTED TO BDL DUE TO BAD WX. WHILE HOLDING ON THE GND; 3 PAX WHO OPENED DOORS WERE ARRESTED IN BDL.
A PAX COMPLAINED OF BEING TOO WARM; THEN BECAME AGGRAVATED AND ABUSIVE; SO I LET MY OTHER CREW MEMBER ASSIST BECAUSE WE HAD OTHER OCCURRENCES HAPPENING AROUND THE ACFT; SUCH AS PEOPLE TRYING TO OPEN DOORS AND NEAR RIOT CONDITIONS. FINALLY; WITH AN RN AND DOCTOR AND EMT'S; THE PAX REFUSED TREATMENTS. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT THERE WAS A DOCTOR AND AN RN ON BOARD AS PAX. THE MAN HAD QUITE A MEDICAL HISTORY; AND HAD AT LEAST 30 DIFFERENT PRESCRIPTIONS WITH HIM. HE BECAME ABUSIVE IN THE AIR AND ON THE GND WHEN THE CABIN CREW REFUSED HIM OXYGEN; BECAUSE HE DIDN'T MEET THEIR AIRLINE'S CRITERIA FOR OXYGEN. HE REFUSED THE EMT'S HELP IN HARTFORD; WHERE THEY HAD DIVERTED TO OVERNIGHT. THE FLT WAS SUPPOSED TO GO TO BOS; BUT BAD WX AND WINDS FORCED THEM TO DIVERT TO HARTFORD. ONCE ON THE GND IN HARTFORD; THE ARPT HAD NO GATES TO FIT AN A300; SO THEY SAT ON THE SIDE OF THE FIELD FOR HRS. THAT'S WHEN THE CREW HAD A RIOT GOING ON. 3 DIFFERENT MEN TRIED TO OPEN THE DOORS AND LEAVE THE PLANE; BECAUSE THEY COULDN'T STAND THE HEAT AND THE WAITING. WHEN THEY FINALLY DEPLANED; THE RPTR HAD THE STATE POLICE ARREST THE 3 MEN WHO TRIED TO JUMP OUT OF THE PLANE. THE WHOLE CREW AND THE PAX LAID OVER IN HARTFORD; AND THEY FLEW OUT THE NEXT DAY. THE 'ILL' MAN WAS ONE OF THE PAX AND REQUIRED NO MEDICAL ASSISTANCE.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.
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