A FLT ATTENDANT REPORT ON LOSS OF CTL OF THE PAX ON BOARD A DIVERTED AIRLINER SITTING ON THE RAMP AT MMAA; FO.

2001-08 · NASA ASRS report 522844

Date: 2001-08 · Aircraft: A300 · Phase: ground

Anomalies: flight-deck-cabin-aircraft-event-passenger-misconduct|flight-deck-cabin-aircraft-event-other-unknown|flight-deck-cabin-aircraft-event-illness-injury|inflight-event-encounter-weather-turbulence|other-food-svc-prob|other-theft

Synopsis

A FLT ATTENDANT REPORT ON LOSS OF CTL OF THE PAX ON BOARD A DIVERTED AIRLINER SITTING ON THE RAMP AT MMAA; FO.

Narrative

THIS FLT WAS DIVERTED FROM MEX TO ACA. APPROX; ONE AND A HALF HRS AFTER ARRIVAL A PAX REQUIRED MEDICAL ATTENTION DUE TO DIZZINESS. FLT ATTENDANT #2 AND #7 PAGED FOR PHYSICIAN AND OBTAINED OXYGEN. 3 DOCTORS RESPONDED AND REQUESTED A FLASHLIGHT TO CHECK HER PUPILS. I WAS OBTAINING MY PERSONAL FLASHLIGHT WHEN ANOTHER PAX RIPPED THE FLASHLIGHT FROM THE WALL AT DOOR. AN AMBULANCE CAME AND PAX WAS REMOVED. AN HOUR AFTER THAT; WE WERE FINALLY ABLE TO DEPLANE OUR PAX. GND SVCS ASSISTED OUR PAX. DURING THE DEPLANING PROCESS WHICH TOOK SOME TIME DUE TO THE NECESSITY OF USING BUSSES AND PAX NEED TO CLEAR CUSTOMS; FLT ATTENDANT #2 NOTICED THAT ANOTHER FLASHLIGHT HAD ALSO BEEN RIPPED FROM THE WALL. UNLIKE THE OTHER FLASHLIGHT WHICH WAS RETURNED IMMEDIATELY THE #2 HAD TO PAGE TO ASK FOR ITS RETURN. IT WAS SURRENDERED AT THAT TIME. BEFORE THE CREW DEPLANED; FLT ATTENDANT #2 ALSO NOTICED THAT THE PIN FROM THE HALON LOCATED BEHIND THE LAST ROW OF SEATS IN MAIN CABIN ON ACFT RIGHT WAS MISSING. THIS WAS NEVER FOUND OR RETURNED. THE FOLLOWING DAY ARPT SECURITY DISCOVERED OXYGEN CARTRIDGES (PAX LIFEVEST) WITH PAX CARRY ON BAGGAGE. LIFEVEST WERE REQUESTED FROM PAX (BY CREW) INVOLVED AND ALL THREE WERE RETURNED. THE LAW ENFORCEMENT OFFICERS IN MEX MET THE FLT AND REMOVED THE PAX WHO HAD TAKEN THE EQUIP. THIS WAS A TEN HOUR ORDEAL FOR OUR PAX. FOUR OF THESE HOURS WERE SPENT FLYING; THE REMAINING HOURS WERE CHAOTIC FOR EVERYONE. THE ACFT WAS HOT; OUR SUPPLIES WERE LOW; LITTLE ICE AND NO FOOD OTHER THAN SNACK BARS; AND OUR PAX WERE CLOSE TO RIOTING. ADDITIONAL CABIN CREW WOULD HAVE HELPED WITH CROWD CTL AND A FASTER DEPLANING PROCESS WOULD HAVE HELPED EVERYONE. CABIN CREW WAS ON DUTY FOR 17.30 HRS.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.

Loading the flight search…

Frequently asked questions

How do I search flights by aircraft type on FlightFinder?

Pick an aircraft model — Boeing 737, Airbus A320, A380, Boeing 787 Dreamliner and more — enter your origin airport, and FlightFinder shows every route that plane flies from there with live fares.

Which aircraft types can I filter by?

We support Boeing 737/747/757/767/777/787, the full Airbus A220/A319/A320/A321/A330/A340/A350/A380 family, Embraer E170/E175/E190/E195, Bombardier CRJ and Dash 8, and the ATR 42/72 turboprops.

Is FlightFinder free to use?

Search and schedules are free. Pro ($4.99/month, $39/year, or $99 one-time lifetime) unlocks the enriched flight card — on-time stats, CO₂ per passenger, amenities, live gate & weather — plus My Trips with push alerts.

Where does the route data come from?

Live schedules come from Amadeus, AeroDataBox and Travelpayouts. Observed routes (which aircraft actually flew a given city pair) are crowdsourced from adsb.lol ADS-B data under the Open Database License.