2002-08 · NASA ASRS report 562525
A B737 CREW; WHILE AT THE GATE IN MROC; WERE INFORMED BY THE PURSER THAT A PAX; WHO APPEARED TO BE INTOXICATED; WAS ATTEMPTING TO BOARD THE FLT. THE CAPT HAD THE PAX AND HIS BAGS REMOVED FROM THE ACFT.
PRIOR TO BOARDING PAX; MY PURSER ADVISED ME THAT HE HAD BEEN ADVISED BY ONE OF THE LCL AGENTS THAT WE HAD A PAX WHO APPEARED TO BE INTOXICATED ATTEMPTING TO BOARD THE FLT. I ASKED THE PURSER AND THE #2 FLT ATTENDANT TO GO TALK TO THIS INDIVIDUAL AND SEE FOR THEMSELVES. THEY BOTH CAME BACK TO SAY THE PAX WAS INDEED INTOXICATED AND WAS OBVIOUSLY SO TO EVEN THE MOST CASUAL OBSERVER. HOWEVER; THEY STATED THE LEAD AGENT WISHED TO BOARD THIS PAX ANYWAY. I; THEREFORE; GOT UP; WENT OUT TO THE BOARDING LOUNGE AND ASKED TO SPEAK WITH THE LEAD AGENT. I EXPLAINED TO HER THAT FARS PROHIBITED THE BOARDING OF INTOXICATED INDIVIDUALS AND THAT THIS PAX IS NOT TO BOARD THIS FLT. I EXPLAINED THAT I TRUSTED IN THE ASSESSMENT FROM MY FLT ATTENDANTS AND THAT IT WAS NOT NECESSARY TO HAVE A BLOOD TEST TO DETERMINE DRUNKENNESS. HIS OBVIOUS APPEARANCE OF INTOXICATION WAS ENOUGH AND I REITERATED HE WAS NOT GOING TO FLY WITH US TODAY. LATER; DURING THE BOARDING PROCESS; MY FLT ATTENDANTS INFORMED ME THE INTOXICATED PAX WAS BOARDED ANYWAY; STUMBLING AND SLURRING HOW HE DID NOT THINK HE WOULD BE ABLE TO FIND HIS SEAT. I ASKED TO SPEAK WITH THE LEAD AGENT AGAIN. SHE EXPLAINED THIS TIME THAT SHE HAD SPOKEN WITH MGMNT AND THAT THEY HAD TOLD HER IT WAS ALRIGHT TO BOARD THIS INDIVIDUAL. I AGAIN EXPLAINED TO HER IT WAS NOT ALRIGHT WITH ME AND THAT WE WOULD NOT BE DEPARTING UNTIL HE WAS REMOVED. THE PAX WAS SUBSEQUENTLY REMOVED FROM THE AIRPLANE AND HIS CHKED BAG REMOVED FROM THE CARGO HOLD.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.
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