A B767 FLT ATTENDANT; DURING A FLT FROM DFW TO SAEZ; RPTED THAT A WOMAN APPEARED IRRATIONAL AND UNDER THE INFLUENCE OF ALCOHOL.

2004-07 · NASA ASRS report 623281

Date: 2004-07 · Aircraft: B767-300 and 300 ER

Anomalies: deviation-discrepancy-procedural-far|deviation-discrepancy-procedural-published-material-policy|flight-deck-cabin-aircraft-event-passenger-misconduct

Synopsis

A B767 FLT ATTENDANT; DURING A FLT FROM DFW TO SAEZ; RPTED THAT A WOMAN APPEARED IRRATIONAL AND UNDER THE INFLUENCE OF ALCOHOL.

Narrative

PAX IN COACH WAS VERY UNRULY; DEMANDING AND UNREALISTIC IN HER DEMANDS OFF AND ON ENTIRE FLT. INITIALLY; SHE ASKED ME FOR RED WINE TO TAKE A PILL WITH PRIOR TO DEP. SHE WENT ON AND ON BECAUSE SHE DID NOT GET A FREE UPGRADE TO BUSINESS CLASS. COMPLAINED WE CHARGED FOR ALCOHOLIC BEVERAGES. CLAIMED DISCRIMINATION BECAUSE THE CBS SHORT SUBJECT WAS NOT IN SPANISH. PRETTY MUCH EVERYTHING WAS WRONG AND NOTHING WAS RIGHT. ALTHOUGH I DON'T BELIEVE FLT ATTENDANTS ACTUALLY WITNESSED IT; SHE WAS DRINKING AT LEAST 1 BOTTLE OF WINE WE DID NOT SELL HER. OF COURSE WE SUSPECT SHE STOLE IT FROM THE LIQUOR CART. WE CUT HER OFF AFTER 3 DRINKS. SHE ALSO WENT ON AND ON ABOUT NOT BEING ABLE TO SIT IN ANOTHER ROW AND WOULD NOT ACCEPT MY EXPLANATION THAT THESE WERE CREW REST SEATS. LATER DURING THE FLT; WHEN I WAS ON BREAK; SHE EVIDENTLY TOOK IT UPON HERSELF TO WALK INTO BUSINESS CLASS GALLEY; DROPPED HER DRAWERS; TOTALLY EXPOSED; I BELIEVE; HERSELF TO FLT ATTENDANTS AND MORE OR LESS DEMANDED THEY DRY HER CLOTHES/SHOES; I BELIEVE IN THE OVEN. THIS PART I MISSED; THANK GOODNESS. AFTER THIS FINAL PUSH; SHE FINALLY SAT DOWN AND SHUT UP DURING BREAKFAST AND LNDG. ACR PAX SVC MET HER AND QUESTIONED HER. ARPT SECURITY ALSO; WE ARE NOT SURE. THIS LADY WAS JUST IMPOSSIBLE.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.

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