AN MD-80 FLT ATTENDANT EXPRESSED EXTREME ANGER AT HER CAPT FOR NOT WARNING THE CABIN OF TURB WHICH CAUSED HER INJURY DURING A FLT FROM SNA TO STL.

2004-05 · NASA ASRS report 627103

Date: 2004-05 · Aircraft: MD-80 Series (DC-9-80) Undifferentiated or Other Model · Phase: descent

Anomalies: inflight-event-encounter-weather-turbulence

Synopsis

AN MD-80 FLT ATTENDANT EXPRESSED EXTREME ANGER AT HER CAPT FOR NOT WARNING THE CABIN OF TURB WHICH CAUSED HER INJURY DURING A FLT FROM SNA TO STL.

Narrative

CAPT TURNED ON FASTEN SEAT BELT SIGN. DO NOT REMEMBER PLT MAING A PA. HAD 3 PAX THAT NEEDED TO USE LAVATORY. ONLY ONE IN BAC OF ACFT OPERATIONAL. I HAD PAX SIT DOWN. THEY FASTENED SEAT BELTS. I MOVED LAST PERSON TO USE LAVATORY TO LAST ROW. HE WAS NEXT AND HE BUCLED HIS SEAT BELT. I FELT I SHOULD SECURE AFT GALLEY. FLT WAS MUCH MORE TURBULENT. I SECURED GALLEY. WHEN COMING OUT OF GALLEY; I FELT ACFT HIT ON TOP OF MY HEAD. THEN I FELT MY BODY WAS PARALLEL TO ACFT CEILING. I COULD SEE EVERYTHING IN CABIN FLYING UP. THEN I WAS GOING DOWN. I THIN I HIT THE SEATBAC. THEN FELT LIE I WAS FLYING UP AGAIN. THEN I FINALLY SLAMMED DOWN ON AISLE FLOOR. LANDED ON MY L SIDE. MY ELBOW WAS UNDER MY BODY; L WRIST IN THE AIR. MOVED FEET UNDER SEATBARS. GRABBED SEATBAR WITH R HAND; JUST IN CASE WE DROPPED/OR FLEW UP AGAIN; I WOULDN'T BE GOING ANYWHERE. WITH PLTS HAVING RADAR; HEARING OTHER ACFT; LISTENING TO GND CTL; AND NOWING THAT HIGH WINDS AND TORNADOES WERE IN OUR AREA; WE SHOULD HAVE PREPARED FOR LNDG AT LEAST 1 HR TO 45 MINS EARLIER. I BELIEVE PLT HAD A JUDGEMENT ERROR! PREPARE CABIN FOR LNDG AT LEAST 45 MINS TO 1 HR EARLIER; AND LET PAX NOW THAT THEY MUST REMAIN SEATED AND THAT THE WX WAS BAD IN ST LOUIS. SINCE COMING BAC TO WOR; I HAVE NOTICED THAT MANY OTHER PLTS HAVE THE CABIN CREW PREPARE FOR LNDG EARLIER; ESPECIALLY IF WX CONDITIONS WERE BAD! FLT ATTENDANTS HAVE MANY DUTIES TO COMPLETE PRIOR TO LNDG; COMPLIANCE CH; PICING UP ANY ADDITIONAL GARBAGE; FINDING PLACES TO STORE ADDITIONAL GARBAGE BAGS -- AISLE CLR; ID AND CHILDREN BUCLED; ANSWERING PAX QUESTION; MANY OTHER DISTRS. MAYBE 45 MINS OF FLT SHOULD BE WHEN PREPARE FOR LNDG BEGINS WHEN WE ARE IN A BAD WX AREA.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.

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