LANGUAGE BARRIER WITH ZSPD CONTROL LEADS MD11 FLT CREW TO FOLLOW ALTS AS SHOWN ON THE VMB STAR VICE AWAITING CLRNC TO LOWER ALTS. SEPARATION PROBLEM RESULTS.

2007-05 · NASA ASRS report 739995

Date: 2007-05 · Aircraft: MD-11 · Phase: approach

Anomalies: atc-issue-all-types|conflict-airborne-conflict|deviation-altitude-excursion-from-assigned-altitude|deviation-discrepancy-procedural-clearance

Synopsis

LANGUAGE BARRIER WITH ZSPD CONTROL LEADS MD11 FLT CREW TO FOLLOW ALTS AS SHOWN ON THE VMB STAR VICE AWAITING CLRNC TO LOWER ALTS. SEPARATION PROBLEM RESULTS.

Narrative

CLRED FOR THE VMB12A ARR INTO SHANGHAI. WE HAD BEEN CLRED TO 4800 M AFTER LEVELING AT 4800 M WE WERE SLOWED TO 250 KTS. (APPROX 60 MI FROM ARPT) WE WERE CLRED FLY THE VMB12A ARR.' WE ASKED ATC IF WE WERE TO FOLLOW ALTS ON THE ARR. ATC RESPONSE NO ALT RESTRS.' WE INTREPID THAT TO MEAN WE SHOULD FOLLOW THE HARD ALTS DEPICTED ON THE ARR PLATE. WE BEGAN DSCNT TO 2900 M (7880 FT). AT 4200 M ATC INSTRUCTED AN IMMEDIATE TURN TO 080 DEG AND STOP DSCNT. WE LEVELED AT 4200 M AND ON HDG 080 DEGS. WE IDENTED TFC AT 2 O'CLOCK POS; APPROX 4 MI AND SLIGHTLY LOWER; VISUALLY AND ON TCAS. THERE WERE NO TA OR PA BUT TCAS HAD HIGHLIGHTED THE TARGET. ATC ASKED WHY WE HAD DSNDED AND WE REPLIED THAT WE WERE FOLLOWING THE ARR; INCLUDING THE HARD ALTS AS DEPICTED. HIS RESPONSE WAS NO; I GIVE YOU DSCNT.' WE LANDED WITHOUT FURTHER INCIDENT. LANGUAGE DIFFERENCES ARE AT THE HEART OF THIS INCIDENT. WE DID NOT PHRASE OUR QUESTION IN ICAO ENGLISH; AND THE CTLR DID NOT UNDERSTAND WHAT WE WERE ASKING. HIS REPLY WAS AMBIGUOUS AND WE THOUGHT WE HAD A GOOD ANSWER. DUE TO FREQ CONGESTION; WE DID NOT ANNOUNCE AN ALT CHANGE; AND THAT ALSO CONTRIBUTED TO THE INCIDENT. (THE CTLR'S ENGLISH WAS EXCELLENT; WITH LITTLE ACCENT. HOWEVER; HIS VOCABULARY WAS LIMITED TO ICAO PHRASEOLOGY; AND WE DID NOT PHRASE OUR QUESTION WITHIN ICAO PHRASEOLOGY. I'M STILL NOT SURE JUST WHAT PHRASE COULD HAVE BEEN ICAO STANDARD.) IN POST FLT DISCUSSION WITH ATC; THE TWR CHIEF TOLD THE CAPT THAT THE ALTS ON THE ARR PLATE WERE FOR FMS ONLY. WE UNDERSTOOD THAT STATEMENT TO MEAN FOR PLANNING ONLY. THERE WERE NO NOTES ON THE ARR PLATE TO INDICATE THIS. ALL ALTS WERE DEPICTED AS HARD ALTS AND THERE WAS NO NOTE 'ALTS TO BE ASSIGNED BY ATC.'

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.

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