2008-03 · NASA ASRS report 776938
MGM TRACON CTLR DESCRIBED FSS ALNOT REQUEST THAT BECAME VERY CONFUSING BECAUSE OF FSS CTLR USING SEVERAL FAC ID'S.
I WAS WORKING RADAR FLT DATA/ASSOCIATE WHILE ALSO THE FACILITY CIC. I RECEIVED A LANDLINE CALL FROM NASHVILLE AFSS LOOKING FOR AN OVERDUE MIL ACFT ENRTE. I TOOK DOWN THE ACFT INFO AND CONFIRMED THAT THE INQUIRY WAS FROM NASHVILLE AFSS AND COMMENTED THAT I DIDN'T KNOW HOW TO GET IN TOUCH WITH NASHVILLE AFSS. THE AFSS SPECIALIST ASKED IF I HAD A DIAL CODE FOR ANNISTON AFSS. I REPLIED THAT I DID; AND HE TOLD ME TO USE THAT ONE. I STARTED TO RESEARCH THE ACFT BUT THEN GOT A CALL FROM ANNISTON AFSS CALLING ME TO LOOK FOR THE SAME ACFT. THE LINE WAS VERY INTERMITTENT BUT I TRIED TO CONVEY THAT I WAS ALREADY RESEARCHING THE ACFT. WHEN I DETERMINED THAT WE HAD NOT WORKED THE ACFT; I CALLED ANNISTON AFSS AS INSTRUCTED BY NASHVILLE AFSS AND TRIED TO TELL THEM THE RESULTS OF MY RESEARCH; BUT THE LINE WAS NOT WORKING PROPERLY. I THEN RECEIVED A CALL ON THE COMMERCIAL PHONE LINE FROM CONTRACTOR AFSS SAYING THAT THEY HAD BEEN UNABLE TO COPY ME ON THE OTHER LINE. AFTER SOME DISCUSSION; I THINK I DETERMINED THAT THE SAME AFSS SPECIALIST HAD IDENTED HIMSELF TO ME AS NASHVILLE AFSS; ANNISTON AFSS; AND CONTRACTOR AFSS AND WAS APPARENTLY LOCATED AT LEESBURG AFSS IN VIRGINIA. I WAS REALLY TOO BUSY TO BE TRYING TO SORT ALL OF THIS OUT. THE FACILITY NEEDS TO PICK A NAME AND USE IT. IF THERE WAS MORE THAN 1 FACILITY INVOLVED; I STILL DON'T KNOW WHO I TALKED TO.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.
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