2007-12 · NASA ASRS report 778035
A MECHANIC REPLACING AN AIR CONDITIONING PLENUM ASSEMBLY ON A B737-700 IS LATER INFORMED HE DID NOT INSTALL THE DIFFUSER SECTION WITH THE PLENUM ASSEMBLY.
I REMOVED AND REPLACED THE PLENUM. THE PLENUM I REMOVED DID NOT HAVE A DIFFUSER AS PART OF THE ASSEMBLY. THE PLENUM I ORDERED FROM STOCK DID NOT HAVE A DIFFUSER ASSEMBLY. THE MAINT MANUAL REFERRED TO THE PART AS A PLENUM/DIFFUSER ASSEMBLY. THE PLENUM HAD A SERVICEABLE TAG. I THOUGHT THE PLENUM I HAD RECEIVED FROM STOCK WAS A COMPLETE ASSEMBLY AND I INSTALLED IT IN THE ACFT. THERE WAS NO INDICATION THAT I HAD AN INCOMPLETE ASSEMBLY. THE PART FROM STOCK WAS IDENTICAL TO THE PART I REMOVED FROM THE ACFT. THE PART NUMBERS WERE IDENTICAL AND THERE WAS A SERVICEABLE TAG ATTACHED. THE ONLY WAY I COULD HAVE AVOIDED THIS SITUATION WAS IF I HAD PRIOR KNOWLEDGE OF THE ASSEMBLY. TO AVOID THIS IN FUTURE MAINT INCLUDED A NOTICE ON THE COMPUTER PARTS ORDER PAGE THAT STATES IF ORDERING A PLENUM; TO ORDER A DIFFUSER ALSO. I WOULD PREFER THE PLENUM AND DIFFUSER BE ASSEMBLED PRIOR TO GOING INTO STORES AND HAVE A SERVICEABLE TAG THAT COVERS THE ENTIRE/COMPLETE ASSEMBLY. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: REPORTER STATED THE PLENUM ASSEMBLY ATTACHES TO THE PRIMARY AND SECONDARY HEAT EXCHANGERS IN THE AIR CONDITIONING BAY. THE B737-700'S PLENUMS ARE SLIGHTLY DIFFERENT AND EASIER TO REMOVE AND REPLACE THAN THE OLDER CLASSIC B737-300/500 ACFT. THE DIFFUSER IS INSTALLED WITH THE PLENUM AND HELPS TO REDUCE THE FORCE OF THE AIR FLOW. REPORTER STATED IT APPEARS THE PLENUM HE HAD REMOVED; MAY ALSO HAVE HAD THE INNER DIFFUSER NOT INSTALLED AND THAT MAY HAVE BEEN CONTRIBUTING TO THE AIR CONDITIONING FLIGHT WRITE-UPS THAT HAD BEEN PLAGUING THAT PARTICULAR ACFT.
More incidents for this aircraft family
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.
Loading the flight search…
Pick an aircraft model — Boeing 737, Airbus A320, A380, Boeing 787 Dreamliner and more — enter your origin airport, and FlightFinder shows every route that plane flies from there with live fares.
We support Boeing 737/747/757/767/777/787, the full Airbus A220/A319/A320/A321/A330/A340/A350/A380 family, Embraer E170/E175/E190/E195, Bombardier CRJ and Dash 8, and the ATR 42/72 turboprops.
Search and schedules are free. Pro ($4.99/month, $39/year, or $99 one-time lifetime) unlocks the enriched flight card — on-time stats, CO₂ per passenger, amenities, live gate & weather — plus My Trips with push alerts.
Live schedules come from Amadeus, AeroDataBox and Travelpayouts. Observed routes (which aircraft actually flew a given city pair) are crowdsourced from adsb.lol ADS-B data under the Open Database License.