AN ACR PAX WHO RECENTLY RETURNED FROM FOREIGN COUNTRY BECAME GRAVELY ILL ON THE ACFT. QUARANTINE PROCEDURES WERE ILL DEFINED RESULTING IN CONFUSION UPON ARR.

2008-03 · NASA ASRS report 780397

Date: 2008-03 · Aircraft: A321 · Phase: cruise

Anomalies: deviation-discrepancy-procedural-published-material-policy|flight-deck-cabin-aircraft-event-illness-injury

Synopsis

AN ACR PAX WHO RECENTLY RETURNED FROM FOREIGN COUNTRY BECAME GRAVELY ILL ON THE ACFT. QUARANTINE PROCEDURES WERE ILL DEFINED RESULTING IN CONFUSION UPON ARR.

Narrative

IN CRUISE; LEAD FLT ATTENDANT INFORMED US THAT A PAX HAD FALLEN ILL AND WAS ON THE FLOOR. HE WAS PALE; SWEATY AND APCHING UNCONSCIOUSNESS. WE CONTACTED COMPANY MEDICAL AND GOT VITAL SIGNS FROM EMT WHO ASSISTED THE FLT ATTENDANT. THE PAX VOMITED AND WAS GIVEN AN IV SOLUTION OF SALINE. FURTHER TALKS WITH COMPANY MEDICAL AND THE PATIENT'S CONDITION PROMPTED US TO EXPEDITE TO ZZZ; BUT NOT TO DIVERT. CLOSER TO ZZZ WE WERE INFORMED THAT THE PAX HAD BEEN IN FOREIGN COUNTRY RECENTLY. THIS PROMPTED DISCUSSION WITH COMPANY MEDICAL AND ZZZ OPS AS TO OUR STATUS WHEN WE ARRIVED. NORMAL LNDG AND WE IMMEDIATELY QUERIED ZZZ IF WE NEEDED A QUARANTINE GATE. WE WERE ASSURED THAT BY AUTH OF DOCTOR THAT WE COULD GO TO THE GATE AND OPEN THE DOOR FOR THE PARAMEDICS. ALL OF THIS WAS EXPLAINED TO THE PAX PRIOR TO ARR AT THE GATE. WHEN WE ARRIVED AT THE GATE THERE WAS SOME CONFUSION AS TO OUR STATUS AND THIS PROCESS NEEDS TO BE REVIEWED. A CLR; LINEAR DECISION TREE SHOULD BE IN PLACE FOR THESE KINDS OF INCIDENTS IF WE ARE TO BE A WORLDWIDE AIRLINE. A BETTER DECISION TREE IS NECESSARY TO HAVE ALL THE PLAYERS INVOLVED IN SUCH AN INCIDENT; IE; CDC; LCL HEALTH AUTHS; AND THE LCL EMT/FIRE RESPONSE TEAM. ONE CALL TO DISPATCH SHOULD BE ALL THAT IS NECESSARY TO REMOVE THE PLTS FROM ATTEMPTING TO OBTAIN THIS INFO INFLT. WE SPENT A LOT OF TIME ATTEMPTING TO FIND OUT IF WE NEEDED TO BE QUARANTINED AND THE POSSIBLE HEALTH EFFECTS TO THE CREW. I FEEL THAT WE SHOULD HAVE TOLD DISPATCH THE NECESSARY INFO AND THEN FLOWN THE ACFT TO THE ARPT; KNOWING THE PROCESS WAS IN FULL GEAR. THE CREW CALLED AGAIN AND AGAIN TO SEE WHAT WE NEEDED AND WERE TOLD CONFLICTING STORIES AS WE TAXIED TO THE GATE. ALL WORKED OUT WELL AS THE PAX WAS REMOVED AND THE ACFT DISINFECTED. FURTHER HEALTH ISSUES TO THE FLT ATTENDANTS REMAIN TO BE SEEN.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.

Loading the flight search…

Frequently asked questions

How do I search flights by aircraft type on FlightFinder?

Pick an aircraft model — Boeing 737, Airbus A320, A380, Boeing 787 Dreamliner and more — enter your origin airport, and FlightFinder shows every route that plane flies from there with live fares.

Which aircraft types can I filter by?

We support Boeing 737/747/757/767/777/787, the full Airbus A220/A319/A320/A321/A330/A340/A350/A380 family, Embraer E170/E175/E190/E195, Bombardier CRJ and Dash 8, and the ATR 42/72 turboprops.

Is FlightFinder free to use?

Search and schedules are free. Pro ($4.99/month, $39/year, or $99 one-time lifetime) unlocks the enriched flight card — on-time stats, CO₂ per passenger, amenities, live gate & weather — plus My Trips with push alerts.

Where does the route data come from?

Live schedules come from Amadeus, AeroDataBox and Travelpayouts. Observed routes (which aircraft actually flew a given city pair) are crowdsourced from adsb.lol ADS-B data under the Open Database License.