2008-08 · NASA ASRS report 798755
B737-300 FLT CREW JUST AFTER DEP RECEIVE NOTIFICATION FROM FLT ATTENDANT THAT PAX ROW 3 HAD COME UNBOLTED AND FELL INTO PAX ROW 4.
JUST AFTER TKOF; ROW 3; SEATS ABC CAME UNBOLTED AND TIPPED BACK ONTO ROW 4. THE FORWARD FLT ATTENDANT CALLED TO SAY A ROW OF SEATS HAD COME LOOSE AND FELL BACK ON THE ROW BEHIND AND THAT THERE WERE INJURIES AND SHE WOULD LET US KNOW MORE SOON. I LET DEP KNOW OUR SITUATION AND REQUESTED AN IMMEDIATE RETURN TO ZZZ AND TO HAVE PARAMEDICS STANDING BY. I ASSIGNED THE COPLT TO FLY THE PLANE WHILE I DEALT WITH THE FLT ATTENDANTS AND SENT A MESSAGE TO DISPATCH THAT WE WERE RETURNING WITH INJURED PAX. I CALLED OPS AND LET THEM KNOW THAT WE WERE RETURNING AND WOULD NEED A GATE AND PARAMEDICS. ATC ROUTED US VERY QUICKLY BACK FOR A VISUAL APCH; THE FLT ATTENDANTS QUICKLY GOT EVERYONE RESEATED OUT OF THE 2 ROWS INVOLVED AND PREPARED FOR A NORMAL LNDG. AT ZZZ THE PARAMEDICS WERE READY AT OUR GATE AND QUICKLY ASSESSED THE PAX'S NEEDS AND REMOVED THE INJURED LADY. I WOULD LIKE TO SAY MY COPLT; THE FLT ATTENDANTS; ATC; THE STATION PERSONNEL AND THE PARAMEDICS ALL PERFORMED FLAWLESSLY! IT WAS GREAT TO SEE EVERYONE WORK TOGETHER SO WELL! I COMPLIMENTED EVERYONE INVOLVED ON SUCH A GOOD JOB THEY HAD DONE.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.
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