A MECHANIC QUESTIONS TWO OUTSIDE MAINT CONTRACTORS WHO WERE ON A B747-400 WORKING THE CABIN INFLIGHT ENTERTAINMENT SYSTEM AND SWAPPING UNITS WITHOUT ANY PAPERWORK OR DOCUMENTATION.

2008-06 · NASA ASRS report 801726

Date: 2008-06 · Aircraft: B747-400 · Phase: ground

Anomalies: deviation-discrepancy-procedural-far|deviation-discrepancy-procedural-published-material-policy|deviation-discrepancy-procedural-maintenance

Synopsis

A MECHANIC QUESTIONS TWO OUTSIDE MAINT CONTRACTORS WHO WERE ON A B747-400 WORKING THE CABIN INFLIGHT ENTERTAINMENT SYSTEM AND SWAPPING UNITS WITHOUT ANY PAPERWORK OR DOCUMENTATION.

Narrative

JUN/XA/08 AT APPROX XA00; I NOTICED 2 PEOPLE WALKING TO ACFT X ON GATE X. THESE PEOPLE HAD THE UNIFORMS OF COMPANY Y MAINT AND ONE OF THEM CARRIED WHAT APPEARED TO BE AN ACFT ELECTRONIC PART ONTO THE ACFT. WHILE I WAS COMPLETING THE PREDEP CHK; THE GATE PWR FAILED AND I HAD TO RECYCLE THE GND PWR TO SUPPLY PWR TO THE ACFT. WHEN I EXITED THE ACFT; I NOTICED THE 2 COMPANY Y PEOPLE WORKING ON A PANEL THAT APPEARED TO BE AN INTERFACE UNIT FOR THE PAX SYS IN THE MID 2 GALLEY AREA. I FINISHED THE PREDEP CHK AND WENT TO FINISH MY PAPERWORK AND COMPUTER ENTRIES. PRIOR TO SIGNING FOR THE CHK; I REVIEWED PAPERWORK AND NOTICED NO REFS TO PAX ENTERTAINMENT SYS BEING WORKED. I WENT BACK TO THE ACFT AND ASKED THE 2 PEOPLE WHAT THEY WERE DOING. ONE OF THE COMPANY Y EMPLOYEES TOLD ME THAT THEY CHANGED A (SOMETHING) UNIT AND NEEDED TO CHK IT OUT (MY WORDS; NOT HIS). I SAID THAT; YOU ARE STILL WORKING ON THE ITEM; AND HE REPLIED YES. I SAID THAT I DID NOT SEE A WRITE-UP; HE REPLIED THAT THEY HAVE JUST SWAPPED OUT THE UNIT AND THAT IT DID NOT FIX THEIR PROB; AND THAT THE OLD UNIT WAS REPLACED. I SAID THAT THEY NEED A WRITE-UP WHENEVER WORK IS DONE ON THE ACFT BECAUSE A WRITE-UP LETS THE RELEASING MECH KNOW THAT MAINT IS STILL IN PROGRESS ON THE ACFT AND NOT TO RELEASE IT FOR FLT. I HAD ALMOST RELEASED THE ACFT FOR FLT AND WOULD NOT HAVE KNOWN WORK WAS STILL IN PROGRESS WITHOUT A WRITE-UP. THE COMPANY Y EMPLOYEE REPLIED THAT HE WOULD MAKE A WRITE-UP.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.

Loading the flight search…

Frequently asked questions

How do I search flights by aircraft type on FlightFinder?

Pick an aircraft model — Boeing 737, Airbus A320, A380, Boeing 787 Dreamliner and more — enter your origin airport, and FlightFinder shows every route that plane flies from there with live fares.

Which aircraft types can I filter by?

We support Boeing 737/747/757/767/777/787, the full Airbus A220/A319/A320/A321/A330/A340/A350/A380 family, Embraer E170/E175/E190/E195, Bombardier CRJ and Dash 8, and the ATR 42/72 turboprops.

Is FlightFinder free to use?

Search and schedules are free. Pro ($4.99/month, $39/year, or $99 one-time lifetime) unlocks the enriched flight card — on-time stats, CO₂ per passenger, amenities, live gate & weather — plus My Trips with push alerts.

Where does the route data come from?

Live schedules come from Amadeus, AeroDataBox and Travelpayouts. Observed routes (which aircraft actually flew a given city pair) are crowdsourced from adsb.lol ADS-B data under the Open Database License.