2009-09 · NASA ASRS report 852973
A B757's EICAS alerted 'STBY INVERTER' as a status message. The crew investigated the alert and were not informed that the STBY inverter had failed leaving the aircraft with no backup STANDBY AC power source.
B757 (non ER) transcontinental flight. About 30 minutes after departure; at top of climb (FL350) we noticed a hot 'electrical' smell. Flight attendants called to say they noticed it too. No fire; no smoke and the smell dissipated in a few minutes. At about the same time; we observed a status message on the EICAS 'STBY INVERTER.' No other indication (bus off light; discharge light; etc) of any kind. All indications and operations (other than the status message) were normal. Manual says status messages are for ground operations; dispatch; only. No in-flight pilot actions are required or necessary. Also states that this message indicates that the inverter is putting out higher voltage than usual. Talked to Maintenance Engineering; they had no additional ideas; except to ask if there was a battery discharge light. There wasn't. Asked if the status message would go away if the problem resolves itself. Maintenance Engineering didn't know. Also let Dispatch know what was going on. Tried to understand what might be happening with the inverter; but chose not to troubleshoot; pull breakers; etc; as that is not policy; and there are no schematics or other information in any manual to refer to in-flight. First Officer and I discussed the ramifications of a problem with the inverter (standby aircraft; Cat III landing; etc.); over the course of the rest of the flight. Again; no relevant information available in our manual; the QRH; MEL; etc. Upon landing at destination after an otherwise uneventful flight; spoke at length with the Mechanic. The standby inverter had failed completely. Here are the real issues: 1) Information in our manual regarding that particular status message is incorrect. It wasn't putting out high voltage; if they failed completely. 2) Loss of the only alternate method of producing standby aircraft power (not an ER airplane) should be a caution message; not just a status message. 3) The manual needs to include at least the most rudimentary information (schematics; etc.) about systems. Lots more I could add; but hopefully you get the point. Even though all procedures; checklists; etc were followed exactly; and all information sources were consulted. I feel that this crew was left somewhat in the dark regarding what was actually happening and what action to take.
The Reporter stated that the fact that the Standby Inverter failure is an EICAS Status messages as opposed to a Caution masks the potential severity of the failure should an abnormal electrical condition develop requiring standby power. Because the failure is displayed as a status message his air carrier states that the fault can only be addressed by maintenance personnel on the ground. The philosophy did not allow him to fully investigate and understand what was happening. Also there are no manuals available in flight with either graphical schematics or textual descriptions of the items on the Standby AC bus so he would not have known what electrical components would be lost should the Standby AC bus be powered by the inverter only. The QRH and flight crew manual should be updated to include information about the electrical system.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.
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