ZJX Controller voiced concern regarding time on position mandates; claiming policy reduces controller attentiveness and adds unwanted noise distractions.

2009-10 · NASA ASRS report 855400

Date: 2009-10 · Aircraft: No Aircraft

Anomalies: atc-issue-all-types

Synopsis

ZJX Controller voiced concern regarding time on position mandates; claiming policy reduces controller attentiveness and adds unwanted noise distractions.

Narrative

Jacksonville ARTCC (ZJX) Management has recently implemented a policy of plugging every Controller on duty into a position for at least 5.5 hours; be they fully certified or developmental. This policy has led to the staffing of unnecessarily needed Controllers. Given that our attention is not fully required at the radar; we begin to chat and engage in superfluous conversation of non ATC nature. In another example: I was sent to monitor another area for 1.5 hours; told to take my break of 35 minutes; and then report back for reassignment of duty. There was no real expectation of my obligation to monitor the other area. Controllers are being sent to other areas only to chat with them as well; i.e.; serving as a distraction. Simply stated it isn't about the quality of work being done; but the quantity -- more hours of 'productivity' means more developmental (new-hire) Controllers being assigned to ZJX. It is my assertion that this proves exactly as opposite what they're attempting to achieve. An accountant at headquarters may see an elevated number of hours for each Controller; but it in turn 'dumbs us down.' We have nothing to do; our 'mental muscle' becomes weak; and when it is required of us; we cannot perform because its been so long since we've had to. This is a direct compromise to the safety of the flying public. When we're needed; we are ill prepared.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.

Loading the flight search…

Frequently asked questions

How do I search flights by aircraft type on FlightFinder?

Pick an aircraft model — Boeing 737, Airbus A320, A380, Boeing 787 Dreamliner and more — enter your origin airport, and FlightFinder shows every route that plane flies from there with live fares.

Which aircraft types can I filter by?

We support Boeing 737/747/757/767/777/787, the full Airbus A220/A319/A320/A321/A330/A340/A350/A380 family, Embraer E170/E175/E190/E195, Bombardier CRJ and Dash 8, and the ATR 42/72 turboprops.

Is FlightFinder free to use?

Search and schedules are free. Pro ($4.99/month, $39/year, or $99 one-time lifetime) unlocks the enriched flight card — on-time stats, CO₂ per passenger, amenities, live gate & weather — plus My Trips with push alerts.

Where does the route data come from?

Live schedules come from Amadeus, AeroDataBox and Travelpayouts. Observed routes (which aircraft actually flew a given city pair) are crowdsourced from adsb.lol ADS-B data under the Open Database License.