2011-08 · NASA ASRS report 963587
A B757/67 Pilot addressed four areas in which his company's new Quick Response Handbook fails to meet the needs of flight crews when utilized during stressful; time sensitive emergencies and abnormal procedures.
I have four issues: First: The new checklists that are being put in the 757/767 fleet are too flimsy. They tear easily; and will not last very long. They need to be made out of a stronger plastic to be able to withstand the constant use that they get. Second: There is nothing 'Quick' about the new 'Quick Reference Handbooks' that are also being put in the 757/767 fleet. It is not user friendly at all...it would be more helpful if there were section numbers on the tabs. Also; there are some checklists that were on the old QRC that were necessary and needed to access quick information during an emergency....i.e.; engine fire; APU fire; etc. Now that these checklists are no longer required to be memorized; it is too time consuming to be fumbling through a checklist while an engine is burning. Also; the Aborted Engine Start is no longer a memory item; so is it really feasible to be fumbling through a checklist while the EGT is shooting through the limits? There needs to be more immediate action items in order to prevent a situation from getting out of control. I could only imagine trying to turn to the correct checklist for the compressor stall during an actual compressor stall.....you couldn't even read the checklist; let alone find the correct page while the aircraft is banging all over the place.Third: The page number in the QRH for the Smoke Removal Checklist is wrong. The index says this checklist is on page 5.6 when it is not. 5.6 has the Smoke; Fumes; Odor checklist; not the Smoke Removal checklist. Fourth: There are certain checklists that inform you to continue to another checklist. It would be helpful if it listed the page number that you have to turn to for the next checklist. With the current system; if one checklist tells you to go to another checklist; the user has to go back to the index to get the page number for the next checklist......way too time consuming in an emergency. I know there are going to be many changes along the way; but there has to be some input from the line pilots and instructors as to the best procedures to use. I would like a response to this report.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.
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