2011-12 · NASA ASRS report 984084
A319 flight crew is over fueled by three thousand pounds and advises Dispatch. A revised weight and balance is issued and the crew departs. Once airborne the crew is informed via ACARS that the aircraft is nose heavy and that the passengers in row seven need to be moved to the rear of the aircraft. No adverse flying qualities are noted.
While waiting to for the fuel sheet before pushback I noticed we had 3;000 LBS of excess fuel. The fueler came to the flight deck and told us he was sorry that he had not checked the nose number of the aircraft before he fueled us. He said he had given us someone else's fuel load. I looked at the ZFW and the total fuel on board and realized we were 'light' and performance was not an issue. I told the fueler it was ok and not to worry about it. We then pushed back and requested new runway data with the new takeoff weight. We taxied out and my First Officer sent an ACARS message to Dispatch about the over fueling. He sent us a new flight plan; we then got takeoff clearance and we departed. After we were airborne; we received an ACARS from Load Planning saying we needed to move all passengers from seat row 7 for a forward Center of Gravity (CG). I called the flight attendants and they moved the passengers. The stab trim was approximately 22. The Aircraft Flight Manual says the forward limit is 21 units at our takeoff weight. I believe that there was not enough time from the new flight plan request to takeoff for the Dispatcher to have notified Load Planning of the changes.
Fueler overfueled plane; planned for 35.5 plus taxi; final fuel load was 39.9K. [We] sent message to Dispatch concerning increased fuel load. Dispatch ACARSed us for the increased weight. We pushed back and taxied to runway. Final weights came over ACARS from Load Planning on taxi out; for the final weights our ZFW dropped 3;000 LBS so our net gain was plus 1;000 LBS. We ran new numbers; changed speeds and flex temperature in ACARS [and] took off. After take off got ACARS message from Load Planning that we need to move folks out of row 7 to rows further aft. (Suspect that this was meant for us before take off; but we already had our final weights; they looked correct and we never got a follow up message from Load Planning that our final weights we got on taxi out were invalid.) After we got seat belt sign off we moved folks out of row 7 to rows further aft.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.
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