A-85-102
NTSB Safety Recommendation — Aviation
Recommendation text
THE NTSB RECOMMENDS THAT THE FEDERAL AVIATION ADMINISTRATION: REQUIRE AIRLINES TO INCLUDE, DURING INITIAL AND RECURRENT FLIGHT ATTENDANT TRAINING PROGRAMS, INFORMATION ON HOW PERSONALITY AND BEHAVIOR OF PASSENGERS CAN BE MANIFESTED IN NON-ROUTINE AND EMERGENCY SITUATIONS; AND TO PROVIDE INSTRUCTION ON HOW FLIGHT ATTENDANTS CAN COMPENSATE FOR THESE INTERPERSONAL DYNAMICS WHEN THEY MUST ASSIGN DUTIES TO PASSENGERS IN EMERGENCIES.
In plain language (FlightFinder summary)
The NTSB asks the FAA to require airlines to add training for flight attendants on how passengers’ personalities and behaviors may affect non-routine and emergency situations, and to teach flight attendants how to manage these dynamics when assigning tasks to passengers during emergencies.
This plain-language summary is written by FlightFinder to explain the recommendation above. It is not the official wording — the verbatim NTSB text is quoted above.
Details
| Status | Closed - Reconsidered |
|---|---|
| Mode | Aviation |
| Closed | Dec 5, 1989 |
| NTSB number | 80503 |
| Addressees | FAA |
External links
NTSB safety recommendations are advisory; addressees are not legally required to adopt them. Source: NTSB CAROL (public domain).