Improper MEL deferral on Boeing 787-800 at Denpasar Airport

Casualties unknown • Port Lotniczy Denpasar (Bali Indonezja), PL

A maintenance error involving the incorrect application of Minimum Equipment List (MEL) deferrals led to a technical discrepancy on a Boeing 787-800 in Bali.

What happened

On February 3, 2017, during preparations for a return flight from Denpasar (Bali, Indonesia) to Warsaw, maintenance personnel identified malfunctions in the L1 Variable Frequency Starter Generator (VFSG) and the Cabin Air Compressor (CAC). To facilitate the flight, the mechanic applied a deferral for the VFSG repair in accordance with MEL 24-22-01-02. This specific deferral required several operational constraints, including the disconnection of the faulty VFSG, the continuous operation of the APU throughout the flight, and a flight duration limit of 180 minutes.

Additionally, due to diagnostic system messages, a second deferral (MEL 21-51-01-02-02a) was applied regarding the R1 CAC. However, a conflict existed between these two procedures: according to the notes in MEL 24-22-01-02, only the VFSG on the side of the malfunctioning CAC could be taken out of service, meaning the two applied deferrals were mutually exclusive.

Upon the aircraft's arrival in Warsaw, receiving maintenance staff identified that the MEL deferral had been applied incorrectly. While the VFSG and associated power cables were subsequently replaced and the primary deferral was closed on February 4, 2017, the CAC deferral remained open due to a lack of available spare parts.

The investigation

The investigation focused on the maintenance procedures performed at Denpasar. The inquiry examined the technical requirements of the MEL entries and the decision-making process used by the maintenance technician to implement the repairs and deferrals for the Boeing 787-800.

Probable cause

The incident was caused by the **incorrect application of an MEL deferral** by maintenance personnel, which created a conflict between the required operational constraints for the VFSG and the CAC.

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Frequently asked questions

What happened in the 2017-02-03 Boeing 787-800 accident near Port Lotniczy Denpasar (Bali Indonezja), PL?

A maintenance error involving the incorrect application of Minimum Equipment List (MEL) deferrals led to a technical discrepancy on a Boeing 787-800 in Bali.

What aircraft was involved and where did it happen?

The accident on 2017-02-03 involved a Boeing 787-800, at Port Lotniczy Denpasar (Bali Indonezja), PL.

What was the probable cause of the accident?

The incident was caused by the **incorrect application of an MEL deferral** by maintenance personnel, which created a conflict between the required operational constraints for the VFSG and the CAC.

Investigation report by the Polish State Commission on Aircraft Accidents Investigation (PKBWL). Original record: https://pkbwl.gov.pl/raporty/2017-0218/. This page is a structured re-presentation; facts and quotes are in the Panstwowa Komisja Badania Wypadkow Lotniczych (PKBWL), Poland.

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