Event Overview
On Sunday, 13 June 2021, at 23:21 local time, a passenger fell while disembarking from a Boeing 737-8AS aircraft, registration EI-EVE, operated by Ryanair, at Málaga Airport (LEMG). The aircraft had arrived from Charleroi Airport (EBCI) and was parked on stand 48. The passenger fell from the penultimate step of the forward stairs.
Injuries and Response
The airport medical service attended to the passenger. According to crew testimonies, the passenger could not explain how the fall occurred. A traveling companion reported that the passenger sometimes experienced dizziness from medication taken for a heart condition. However, the medical examination neither confirmed nor suggested that medication caused the fall. The passenger was transported by ambulance to a hospital for treatment of a broken hip. One passenger sustained serious injuries; the remaining 148 passengers and 6 crew members were unharmed.
Aircraft and Crew Information
The aircraft, a Boeing 737-8AS (serial number 35035, manufactured in 2012), sustained no damage. The two engines were CFM56-7B26E. The captain, aged 44, held an ATPL(A) with 10,697 total flight hours, including 9,402 hours on the Boeing 737-800. The co-pilot, aged 25, held a CPL(A) with 1,496 total flight hours, all as co-pilot. Both had valid medical certificates.
Investigation
The investigation did not determine the cause of the accident. As safety recommendations had already been issued in relation to a similar event (CIAIAC report A-020/2021), no additional recommendations were made for this occurrence.
