Incident Details
On 31 May 1999 at 0800 UTC, an Airbus A321-112, registration I-BIXD, was preparing for pushback from Stand F4 at London Heathrow Airport. The aircraft was scheduled for a public transport passenger service to Rome Fiumicino Airport. As a set of mobile steps was being reversed away from the L4 entry door, the steps made contact with the door structure, causing damage that prevented the door from closing properly.
Aircraft Information
The aircraft, an Airbus A321-112, was manufactured in 1995 and powered by two CFM56-5B2 turbofan engines. The commander's licence, age, and flying experience were not recorded in the report. The aircraft was configured with 7 crew members and 128 passengers on board.
Damage
The sole damage reported was to the L4 entry door. The impact from the mobile steps deformed the door structure to the extent that it would not close correctly. As a result, the aircraft was taken out of service for repair.
Injuries and Occupants
There were no injuries reported among the 7 crew or 128 passengers. The flight was a public transport operation under standard conditions.
Source
Information for this report was provided by the operator via an Aircraft Accident Report Form, as documented in AAIB Bulletin No: 9/99 Ref: EW/G99/05/36.