Air Canada expands free carriage for mobility devices

Air Canada has announced changes to how it handles mobility aids for passengers who depend on them for travel. Under the updated policy, customers will be able to bring up to three mobility devices on board at no extra cost.

According to the airline, the expanded allowance covers not only personal aids but also adapted sports equipment and lifting or transfer devices used to assist passengers.

When a device is too large to fit on the same aircraft as its owner, Air Canada said its cargo division will transport it within Canada free of charge. The airline said this is meant to keep travelers from being separated from essential equipment for long periods.

The carrier is also introducing a tracking feature through its mobile app. Passengers will be able to monitor the loading and unloading status of their mobility aid during a journey, so they can see where the equipment is at various points in the trip.

Air Canada described the changes as part of a broader effort to make travel more accessible for passengers who need mobility assistance. No timeline for full rollout was specified in the available material. Further details on how the tracking feature will be implemented across different aircraft types or airports were also not given.