ATR42 Captain reported nose gear malfunction resulted in return to departure airport. Captain indicated the issue was a result of ground personnel failure to follow company procedure.

Date: 2024-07 · Aircraft: ATR 42 · Phase: initial_climb

Anomalies: Aircraft equipment problem criticalDeviation track heading all typesDeviation discrepancy procedural published material policyInflight event encounter weather turbulence

Synopsis

ATR42 Captain reported nose gear malfunction resulted in return to departure airport. Captain indicated the issue was a result of ground personnel failure to follow company procedure.

Narrative

Flight started his run from Runway XXR with a clearance to 340/3000. As we started; we noticed after selecting gear up there was a red unlock up annunciator in the nose gear. I told Person A run through the climb check list follow with the gear check list. I advise ATC that we were going to stay at 3000 running checklist and speaking with company. Person A started running all check list and communication with company and I flew the aircraft between all the storms out over the gulf where it was clear. I contacted our F/A at that point and we ran thorough test. I [advised ATC]. ATC ask what we need and we told them off our situation and decided to land on Runway XYL. After running all normal and abnormal check list; I call the F/A to notify her of the new time to the airport since I got switch around and spoke again of the plan. Landing was normal and we also taxi back to our gate.Cause: Ground personal not following company procedure.Suggestions: No answer at this time.

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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.