The reporter alleges that for about a year there has been and continues to be a problem with a telephone line to approach control.
Synopsis
The reporter alleges that for about a year there has been and continues to be a problem with a telephone line to approach control.
Narrative
Rewritten in plain English from NASA’s original all-caps telegraphic report — facts, figures, and terminology preserved.
The telephone line to MSP approach control has been breaking up for approximately 1 year. There is no process going on to document its failure or fix the problem.
This has been and will continue to be a major distraction to controllers and also may be an operational problem if a wrong heading is coordinated.
Show the original NASA report (verbatim, telegraphic)
TELEPHONE LINE TO MSP APCH CTL HAS BEEN BREAKING UP FOR APPROX 1 YR. THERE IS NO PROCESS GOING ON TO DOCUMENT ITS FAILURE OR FIX THE PROB. THIS HAS BEEN AND WILL CONTINUE TO BE A MAJOR DISTR TO CTLRS AND ALSO MAY BE AN OPERATIONAL PROB IF A WRONG HEADING IS COORDINATED.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.