What happened
Prior to departure, the crew reviewed weather briefings that indicated a forecast for a severe thunderstorm watch. During the cruise portion of the flight, the captain made the decision to keep the seat belt sign illuminated for the duration of the journey as a precautionary measure. The flight proceeded without incident until the aircraft began its descent toward the destination airport.
As the descent commenced, the captain noted an absence of radar returns but anticipated potential turbulence based on visual observations. He utilized the public address system to warn passengers that choppy air might be encountered during the approach. In response, he instructed the cabin crew to halt all service, secure the galley equipment, and return to their assigned jump seats. Passengers were also directed to remain seated with their belts fastened.
While the "A" flight attendant successfully secured the galley and took her seat, the "B" flight attendant was in transit to her station when the aircraft encountered significant turbulence. The sudden movement caused her to lose her balance, resulting in a collision with the cabin ceiling before she fell to the floor.
Findings
The incident highlights the risks associated with unexpected clear-air or convective turbulence during critical phases of flight. Despite the captain's proactive measures and warnings, the severity of the turbulence was sufficient to unseat a crew member who was not yet secured. The injury sustained by the "B" flight attendant—specifically affecting her neck and right foot—underscores the importance of immediate compliance with seat belt requirements during descent.
Safety message
This event reinforces the necessity for cabin crew to remain seated with seat belts securely fastened whenever turbulence is anticipated or encountered, even if warnings have been issued. Immediate adherence to safety protocols is critical to preventing injury during unexpected atmospheric disturbances.