Casualties unknown

Helicopter crashes into trees near Jamestown during EMS flight (N3898U)

Jamestown, TN, US

On December 3, 1986, a Bell 206L-1 (registration N3898U) operated by Customaire, Inc. was involved in an aviation accident near Jamestown, TN. Investigators recorded the probable cause as: The pilot's failure to maintain visual reference with the ground during flight in instrument meteorological conditions, which resulted in controlled flight into terrain. This summary draws on records from the U.S. National Transportation Safety Board (NTSB) historical archive.

Sourcesthe U.S. National Transportation Safety Board (NTSB) historical archivePrimary reportUpdated 2026-06-17Data APIEditorial standards

A helicopter crashed into trees moments after departing Jamestown on a return flight to Nashville in poor weather conditions, killing all aboard.

What happened

The helicopter was engaged in an emergency medical service operation. At 0230, the pilot obtained a partial weather briefing and was advised of flight precautions for instrument flight rules weather throughout the area, including low ceilings, fog, precipitation, and obscured mountains. The flight departed Nashville at 0245 and landed at Jamestown at 0333. About 17 minutes later, it took off on the return flight to Nashville with two medical personnel and a patient aboard. About 3.2 miles from the departure point, the aircraft hit trees moments after crossing high terrain along the rim of a valley. The impact area was void of lights.

The investigation

A weather study indicated cloud bases at about 800 feet above ground level, with visibility less than 3 miles in drizzle and fog. Personnel in the area estimated 200 to 300 feet overcast, with visibility between one-half and three-quarters of a mile. No preimpact part failure or malfunction was found.

Findings

The emergency medical service operation was certified under 14 CFR Part 135, which has no specific regulations for EMS operations. The company operations manual lacked guidance concerning EMS operations. The operator did not have an FAA approved training manual. No FAA record was found showing a base inspection by either operations or maintenance inspectors between January 11, 1985, and the date of the accident.

Probable cause

The pilot's failure to maintain visual reference with the ground during flight in instrument meteorological conditions, which resulted in controlled flight into terrain. Contributing factors were the lack of specific regulations for EMS operations, the company's lack of guidance in its operations manual regarding EMS operations, the operator's lack of an FAA approved training manual, and poor weather conditions.

Frequently asked questions

What happened in the 3 Dec 1986 Bell 206L-1 accident near Jamestown, TN?

A helicopter crashed into trees moments after departing Jamestown on a return flight to Nashville in poor weather conditions, killing all aboard.

What aircraft was involved and where did it happen?

The accident on 3 Dec 1986 involved a Bell 206L-1, registration N3898U, operated by Customaire, Inc., at Jamestown, TN.

What was the probable cause of the accident?

The pilot's failure to maintain visual reference with the ground during flight in instrument meteorological conditions, which resulted in controlled flight into terrain. Contributing factors were the lack of specific regulations for EMS operations, the company's lack of guidance in its operations manual regarding EMS…

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20001213X35310. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.