Casualties unknown

Passenger Falls While Disembarking from Aircraft (N320AE)

Fort Smith, AR, US

On September 20, 1996, a Saab-scania AB (saab) SF-340B (registration N320AE) operated by Wings West was involved in an aviation accident near Fort Smith, AR. Investigators recorded the probable cause as: the passenger fell for undetermined reasons, while disembarking from the airplane. This summary draws on records from the U.S. National Transportation Safety Board (NTSB) historical archive; 3 related events involving the same aircraft type or operator are linked below.

Sourcesthe U.S. National Transportation Safety Board (NTSB) historical archivePrimary reportUpdated 2026-07-04Data APIEditorial standards
Aircraft registered N320AE
Aircraft registered N320AE. Photo: Aeroprints.com / CC BY-SA 3.0, via Wikimedia Commons

A passenger fell while disembarking from an aircraft at 1831 in light rain, injuring himself after slipping on the stairs and reaching for a handrail that was not present at the lower steps.

Incident Description

At 1831, the aircraft landed and parked at the passenger disembarking location. A light rain (drizzle) was falling as passengers began to disembark. A male passenger, the fourth to exit, reported that he descended the stairway carrying a briefcase in his right hand. As he stepped onto the second-to-last step, he slipped and reached for a handrail to support himself. However, at that point, there was no handrail available for him to hold, and he subsequently fell to the pavement, injuring himself.

Aircraft Stairway Configuration

The aircraft was equipped with an integrated stairway that included handrails on both sides. These handrails extended from the cabin door down the stairs to a point where they angled approximately 90 degrees downward and back toward the steps. The lower ends of the handrails were attached at the third step from the bottom of the stairway. The lowest usable portion of the handrails extended beyond the second step from the bottom and at least partially over the bottom step.

Environmental and Equipment Conditions

Although light rain was falling at the time, the stairway was reported as not wet because it had been extended from the aircraft immediately prior to disembarkation. The non-slip covering on the steps was reported to be in good condition. One of the passenger's shoes, described as 'Docksider' style, was found on the stairs. The company also reported that the passenger believed his briefcase might have caught on something as he descended.

Frequently asked questions

What happened in the 20 Sept 1996 Saab-scania AB (saab) SF-340B accident near Fort Smith, AR?

A passenger fell while disembarking from an aircraft at 1831 in light rain, injuring himself after slipping on the stairs and reaching for a handrail that was not present at the lower steps.

What aircraft was involved and where did it happen?

The accident on 20 Sept 1996 involved a Saab-scania AB (saab) SF-340B, registration N320AE, operated by Wings West, at Fort Smith, AR.

What was the probable cause of the accident?

the passenger fell for undetermined reasons, while disembarking from the airplane.

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20001208X06738. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.