Casualties unknown

Flight Attendant Injured During Turbulence Encounter (N980UA)

Albuquerque, NM, US

On June 11, 1997, a Boeing 737-291A (registration N980UA) was involved in an aviation accident near Albuquerque, NM. Investigators recorded the probable cause as: the sudden encounter with clear air turbulence. This summary draws on records from the U.S. National Transportation Safety Board (NTSB) historical archive; 2 related events involving the same aircraft type or operator are linked below.

Sourcesthe U.S. National Transportation Safety Board (NTSB) historical archivePrimary reportUpdated 2026-06-10Data APIEditorial standards
Boeing 737-291A
Photo: San Diego Air & Space Museum Archives / Public domain, via Wikimedia Commons

A flight attendant suffered a fractured shoulder after being thrown against a seat armrest during turbulence. The crew had been warned of light to moderate turbulence.

Incident Overview

An airplane was descending through flight level 180 (FL180) when the crew was advised of reported light to moderate turbulence in the area. In response, the captain instructed passengers and flight attendants to return to their seats and fasten their seatbelts. Shortly thereafter, the airplane encountered turbulence.

Injuries

Before the flight attendant could get into her seat and restrain herself, she was injured when her back struck a seat armrest. Subsequent X-rays revealed that she had fractured a bone in her shoulder.

Sequence of Events

The aircraft was descending through FL180 when the advisory about turbulence was received. The captain promptly ordered everyone to be seated and belted. However, despite the warning, the encounter with turbulence occurred while the flight attendant was still in the process of securing herself. The impact with the armrest caused a shoulder fracture, which was later confirmed by medical imaging.

No other details about the aircraft, flight, or further circumstances have been provided in the source material.

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20001208X08117. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.