Casualties unknown

2000-11-04: Boeing 767-332ER (N173DZ) — Portland, OR

Portland, OR, US

On November 4, 2000, a Boeing 767-332ER (registration N173DZ) was involved in an aviation accident near Portland, OR. Investigators recorded the probable cause as: An inflight encounter with turbulence that occurred before flight attendants could finish stowing a beverage cart and return to their seats. This summary draws on records from the U.S. National Transportation Safety Board (NTSB) historical archive; 5 related events involving the same aircraft type or operator are linked below.

Sourcesthe U.S. National Transportation Safety Board (NTSB) historical archivePrimary reportUpdated 1781061362Data APIEditorial standards
Aircraft registered N173DZ
Aircraft registered N173DZ. Photo: Oleg V. Belyakov / CC BY-SA 3.0, via Wikimedia Commons

During cabin service, an aircraft encountered turbulence with negative G forces, causing unseated flight attendants to be thrown upward. One sustained a foot fracture from an unsecured cart, and three others had minor injuries.

Incident Details

Approximately five to ten minutes after flight attendants began cabin service, the aircraft entered an area of light to moderate turbulence. The flight crew instructed the attendants to cease service and take their seats, and they initiated a descent to an altitude where the air was reported to be smooth. While the attendants were attempting to stow a beverage cart in the aft galley, the aircraft encountered turbulence that momentarily subjected it to negative G forces. The unseated flight attendants were thrown upward from the floor, and at least one struck her head on the ceiling. The unsecured beverage cart landed on top of this attendant's foot, fracturing bones in her foot.

Injuries

In addition to the flight attendant with a fractured foot, three other flight attendants sustained minor injuries. The flight crew reported that the encounter occurred during the descent just above flight level (FL) 330, approximately 90 miles east of the Kimberly, Oregon (IMB) VORTAC.

Aftermath

Upon being notified of the situation, the flight crew took actions to address the incident and continued to the flight's destination. The remainder of the flight proceeded without further event.

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20001220X45467. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.