No fatalities

Passenger Injured in Moderate Turbulence Event (N779UA)

Chicago, IL, US

On July 17, 2003, a Boeing B777-222 (registration N779UA) was involved in an aviation accident near Chicago, IL. No fatalities were reported. Investigators recorded the probable cause as: The turbulence encountered during the descent which seriously injured a passenger returning to her seat after the seat belt sign was activated. A factor was that it was not possible for the returning passenger to comply with the lit seat belt sign. This summary draws on records from the U.S. National Transportation Safety Board (NTSB) historical archive.

Sourcesthe U.S. National Transportation Safety Board (NTSB) historical archivePrimary reportUpdated 2026-07-04Data APIEditorial standards
Aircraft registered N779UA
Aircraft registered N779UA. Photo: skinnylawyer from Los Angeles, California, USA / CC BY-SA 2.0, via Wikimedia Commons

A passenger sustained a broken ankle when the aircraft encountered moderate turbulence. The seat belt sign was on, but the passenger was returning from the lavatory at the time.

Incident Overview

A passenger suffered a broken ankle during a flight that encountered moderate turbulence. The captain reported that the seat belt sign had been activated prior to entering a buildup of clouds. According to the captain's statement, the passenger had not yet taken her seat despite the sign being on. He noted that she had been in the lavatory when he turned on the seat belt sign and was returning to her seat at the moment of the turbulence encounter.

Weather Context

An airline weather study examined the conditions surrounding the incident. The study stated that although the main band of convective activity had already passed the location of the incident, the possibility of a towering cumulus cell re-building behind the first band was possible. The air mass was becoming gradually unstable again. The study concluded that the pilot's report of encountering a jolt of light turbulence followed by moderate turbulence was plausible given the atmospheric conditions.

Sequence of Events

The flight experienced a jolt of light turbulence, which then escalated to moderate turbulence. During this period, the passenger who had not yet reached her seat was injured, resulting in a broken ankle. No other injuries were reported. The aircraft continued to its destination without further incident.

Frequently asked questions

What happened in the 17 Jul 2003 Boeing B777-222 accident near Chicago, IL?

A passenger sustained a broken ankle when the aircraft encountered moderate turbulence. The seat belt sign was on, but the passenger was returning from the lavatory at the time.

Were there any fatalities in the 17 Jul 2003 Boeing B777-222 accident?

No fatalities were recorded in this accident.

What aircraft was involved and where did it happen?

The accident on 17 Jul 2003 involved a Boeing B777-222, registration N779UA, at Chicago, IL.

What was the probable cause of the accident?

The turbulence encountered during the descent which seriously injured a passenger returning to her seat after the seat belt sign was activated. A factor was that it was not possible for the returning passenger to comply with the lit seat belt sign.

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20030807X01283. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.