Casualties unknown

Catering Truck Strikes Parked Aircraft During Boarding (N373DL)

Covington, KY, US

On January 17, 2005, a Boeing 737-247 (registration N373DL) was involved in an aviation accident near Covington, KY. Investigators recorded the probable cause as: The driver's inadvertent acceleration of the catering truck due to distraction from a radio call while approaching the aircraft. This summary draws on records from the U.S. National Transportation Safety Board (NTSB) historical archive; 2 related events involving the same aircraft type or operator are linked below.

Sourcesthe U.S. National Transportation Safety Board (NTSB) historical archivePrimary reportUpdated 2026-06-10Data APIEditorial standards
Boeing 737-247
Photo: San Diego Air & Space Museum Archives / Public domain, via Wikimedia Commons

A catering vehicle collided with an aircraft parked at a gate while passengers were boarding. The driver admitted to stepping on the accelerator while distracted by a radio call, causing fuselage damage.

What happened

The incident occurred while the airplane was stationary at a gate, actively engaged in the process of boarding passengers. A catering truck approached the aircraft and collided with its right side. The impact resulted in specific structural damage to the fuselage, including a puncture measuring six inches by fourteen inches, along with several minor dents. Additionally, two formers and one stringer sustained damage during the collision.

The driver of the catering truck later reported that he was approaching the airplane when he received a radio call. While engaged in conversation over the radio, he inadvertently stepped on the accelerator pedal. This action caused the truck to move forward unexpectedly, leading to the strike against the parked aircraft.

The investigation

Investigation into the mechanical aspects of the event focused on the nature of the damage and the operational context. The fuselage sustained a distinct puncture and denting consistent with contact from a ground vehicle. Structural components identified as formers and stringers were also compromised. No mechanical failure of the aircraft itself was cited; the damage was entirely external and caused by the ground support equipment.

Findings

The primary factor contributing to this incident was human error on the part of the ground crew. The driver's attention was divided by a radio communication at a critical moment. This distraction led to the loss of vehicle control, specifically the unintended application of throttle power. The ground vehicle operator failed to maintain proper awareness of the aircraft's position relative to the truck's path.

Safety message

This event highlights the importance of maintaining undivided attention during ground operations near active aircraft. Ground crew members must ensure that communications do not compromise vehicle control, particularly when operating in close proximity to parked planes. Strict adherence to safety protocols regarding radio use while driving support equipment is essential to prevent similar collisions.

Probable cause

The driver's inadvertent acceleration of the catering truck due to distraction from a radio call while approaching the aircraft.

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20050120X00079. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.