No fatalities

19 Oct 2023: BOEING 787 8 — UNITED AIRLINES INC — Chicago, IL

Chicago, IL, United States
SourcesNTSBPrimary reportUpdated 1778583330Data APIEditorial standards
BOEING 787 8
Photo: Moto "Club4AG" Miwa from USA / CC BY 2.0, via Wikimedia Commons

Probable cause

The flight crew’s misperception of the distance required to safely pass the hangar and failure to request additional ground handling support while taxiing, which resulted in a collision with a hangar. Contributing to the accident was United Airlines Maintenance Ramp personnel’s ambiguous taxi instructions and lack of obstruction clearance guidance.

— NTSB Determination

Contributing factors

Flight crewMaintenance personnel