No fatalities

BOEING 737-7H4 accident at Hacienda Heights, CA, 14 Feb 2025

Hacienda Heights, CA, United States

On February 14, 2025, a BOEING 737-7H4 operated by SOUTHWEST AIRLINES CO was involved in an aviation accident near Hacienda Heights, CA. No fatalities were reported. Investigators recorded the probable cause as: The airplane’s encounter with moderate turbulence during descent, which resulted in serious injury to a flight attendant. This summary draws on records from NTSB; 17 related events involving the same aircraft type or operator are linked below.

SourcesNTSBPrimary reportUpdated 2026-08-03Data APIEditorial standards
BOEING 737-7H4
Photo: San Diego Air & Space Museum Archives / Public domain, via Wikimedia Commons

Probable cause

The airplane’s encounter with moderate turbulence during descent, which resulted in serious injury to a flight attendant.

— NTSB Determination

Contributing factors

Effect on personnel