Flight History
On June 26, 2014, Thai Airways International Public Company Limited flight TG649, an Airbus A330-343 registered as HS-TEO, was en route from Fukuoka Airport, Japan to Suvarnabhumi Airport, Thailand. The aircraft carried 16 crew members and 129 passengers. While descending through approximately 14,500 feet, the pilot activated the seat belt warning signal. At 02:11:53 p.m., the pilot contacted Approach Control East and was instructed to fly direct to the CAROS reporting point. Later, at 02:19:30 p.m., about 40 nautical miles from Suvarnabhumi Airport, Approach Control East instructed the aircraft to orbit left at its present position and descend to 10,000 feet. As the pilot initiated the left turn, the aircraft vibrated several times in turbulence due to proximity to clouds. A flight attendant stationed at the right door number 4 was performing a final check of storage units and equipment carts when the turbulence occurred. The flight attendant bounced up and fell twice, resulting in a broken right leg. Nearby crew provided first aid using the first aid kit. The accident occurred at approximately 02:22 p.m.
Injuries to Persons
One crew member sustained a serious injury (broken right leg). No other injuries were reported among crew or passengers.
Damage to Aircraft
No damage to the aircraft was reported.
Personnel Information
The pilot, aged 51, held an Airline Transport Pilot Licence with a total flight time of 13,044 hours, including 4,006 hours on the Airbus A330-300. The co-pilot, aged 34, also held an Airline Transport Pilot Licence with 5,100 total hours, including 1,822 hours on the A330-300.
Aircraft Information
The Airbus A330-343, serial number 1003, was manufactured in 2009 and owned by Thai Airways International Public Company Limited. It was equipped with two Rolls-Royce Trent 772B engines. The aircraft had accumulated 21,992 hours since new at the time of the accident. The last A-check was performed on June 3, 2014, and the last C-check on December 19, 2013.
Meteorological Information
Weather reports from Suvarnabhumi Airport indicated cloudy conditions with scattered clouds at 3,500 feet and broken clouds at 12,000 feet. Winds were from 210 degrees at 9-10 knots. No significant weather changes were forecast.
Post-Accident Actions
Following the accident, the pilot contacted Thai Airways' Ground Operation Control Center to arrange for medical personnel and ambulances. After the aircraft parked at stand 2C at 02:48 p.m., airport medical personnel arrived, provided leg support, and transported the injured flight attendant to Samitivej Srinakarin Hospital.