Open door cited in 747-400 freighter electrical failure out of Heathrow

A Boeing 747-400 freighter lost electrical systems after departing London Heathrow in February 2024, prompting a MAYDAY call and a diversion to Amsterdam Schiphol.

File photograph illustrating: Open door cited in 747-400 freighter electrical failure out of Heathrow
File photo · Tosaka · CC BY 3.0

Boeing 747

On February 8, 2024, a Boeing 747-400 freighter took off from London Heathrow bound for Hong Kong and began losing electrical systems almost immediately. AC buses 1 and 4 failed during the takeoff roll and climb, cutting pitot tube heating across the aircraft.

A pressurisation problem forced the crew to descend into icing conditions. The pitot tubes froze, the airspeed indicators stopped working, and the autopilot put the aircraft into a nose-down dive. The source says the descent reached 7.6 degrees nose-down at 6,240 feet per minute.

The tubes thawed and the crew regained control. They declared a MAYDAY and diverted to Amsterdam Schiphol. According to the source, an open door at Heathrow played a part in the sequence, and the event led to changes in maintenance rules covering 747-400 freighters.

London → Hong Kong

Sources

  • simpleflying.comHow 1 Open Door At London Heathrow Just Rewrote Maintenance Rules For Every Boeing 747-400 Freighter