UK regulator says NATS disruption passengers unlikely to receive compensation
The UK Civil Aviation Authority has indicated that travellers hit by the 8 September air traffic control outage probably will not qualify for compensation, because the technical fault is expected to count as an extraordinary circumstance.
The UK Civil Aviation Authority has said passengers whose flights were delayed or cancelled by the NATS air traffic control outage on 8 September are unlikely to receive compensation.
The regulator expects the technical problem at National Air Traffic Services to be treated as an "extraordinary circumstance". That designation removes the usual obligation on airlines to pay out for disruption.
The statement covers delays and cancellations attributed directly to the failure of the flight planning system.
Sources
- airportindustry-news.comCan You Claim Compensation for the NATS Flight Disruption?