Incident
After landing on a platform, the copilot moved the power levers to flight idle and set the main rotor blade tip path plane to the height normally used. When an enplaning passenger came up the stairs onto the platform, he was struck on the head by the main rotor blade.
Operator Statement
The operator reported that the injured passenger had been required to view a video tape recording that showed the proper procedures to use when enplaning or deplaning. Additionally, they reported that he had been given specific instructions to bend over to lower his height when under the main rotor blades.
The sequence of events indicates that the post-landing procedures were completed by the copilot, including setting the rotor blade tip path plane to a standard height. The passenger then ascended the stairs to the platform, and during the enplaning process, contact with the main rotor blade occurred, resulting in injury to the passenger's head. The operator's report highlighted that the passenger had received safety briefings both through a video and via direct instructions. Despite these precautions, the incident took place.