Casualties unknown

2003-04-06: Boeing 737-924 (N71411) — Palestine, TX

Palestine, TX, US

On April 6, 2003, a Boeing 737-924 (registration N71411) was involved in an aviation accident near Palestine, TX. Investigators recorded the probable cause as: The airplane's encounter with unforecasted clear air turbulence during cruise flight. This summary draws on records from the U.S. National Transportation Safety Board (NTSB) historical archive.

Sourcesthe U.S. National Transportation Safety Board (NTSB) historical archivePrimary reportUpdated 1781061362Data APIEditorial standards
Aircraft registered N71411
Aircraft registered N71411. Photo: Brian from Toronto, Canada / CC BY-SA 2.0, via Wikimedia Commons

A transport category airplane hit severe turbulence at FL280 while deviating around weather. A flight attendant sustained a fractured femur when a beverage cart rolled into her. The aircraft diverted and landed safely.

Incident Overview

A transport category airplane experienced severe turbulence while deviating around weather at flight level 280 (FL280). The flight crew had been navigating around a weather system when the encounter occurred.

Preceding Events

The captain had informed the flight attendants to leave the beverage carts stowed and to take their seats, indicating that they might experience "a few bumps" for the next several minutes. The "Fasten Seat Belt" sign had been illuminated since takeoff and remained on throughout the flight.

Turbulence Encounter

A few minutes later, the airplane encountered moderate turbulence with no preceding chop. One flight attendant was in the aft galley, attempting to stow the beverage cart after receiving a call reporting possible turbulence. While trying to secure the cart, it rolled into her right side, causing a fractured femur.

Aftermath

Following the turbulence encounter, the crew decided to divert to another airport. The aircraft landed without further incident. No other injuries or damage were reported.

Investigation Findings

The investigation did not specify a probable cause for the event. The focus was on the circumstances of the turbulence encounter and the resulting injury.

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20030425X00566. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.