No fatalities

Flight Attendant Injured by Turbulence During Descent (N650UA)

New Market, VA, US

On May 7, 2003, a Boeing B767-300 (registration N650UA) operated by United Airlines was involved in an aviation accident near New Market, VA. No fatalities were reported. Investigators recorded the probable cause as: Encounter with moderate turbulence during descent through a thunderstorm cell, resulting in a flight attendant falling and injuring her ankle. This summary draws on records from the U.S. National Transportation Safety Board (NTSB) historical archive; 3 related events involving the same aircraft type or operator are linked below.

Sourcesthe U.S. National Transportation Safety Board (NTSB) historical archivePrimary reportUpdated 2026-06-19Data APIEditorial standards
Aircraft registered N650UA
Aircraft registered N650UA. Photo: Aero Icarus from Zürich, Switzerland / CC BY-SA 2.0, via Wikimedia Commons

A flight attendant sustained an ankle injury after falling during moderate turbulence encountered while descending through a thunderstorm cell.

What happened

The aircraft was operating at flight level 210 when the crew identified thunderstorm cell activity on the onboard weather radar. Air traffic control subsequently issued clearance for the flight to descend to an altitude of 11,000 feet. During this descent phase, the aircraft entered a region characterized by moderate turbulence. The turbulent conditions persisted for approximately 20 to 30 seconds. As a direct result of these aerodynamic forces, a flight attendant lost her balance and fell. She sustained an injury to her ankle from the fall.

Findings

The primary contributing factor was the encounter with moderate turbulence during the descent. The weather radar provided advance warning of convective activity, but the aircraft still penetrated an area of significant vertical wind shear or updrafts/downdrafts associated with the storm cells. This unexpected mechanical stress on the airframe caused unsecured personnel to be thrown from their position, leading to physical injury.

Probable cause

Encounter with moderate turbulence during descent through a thunderstorm cell, resulting in a flight attendant falling and injuring her ankle.

Frequently asked questions

What happened in the 7 May 2003 Boeing B767-300 accident near New Market, VA?

A flight attendant sustained an ankle injury after falling during moderate turbulence encountered while descending through a thunderstorm cell.

Were there any fatalities in the 7 May 2003 Boeing B767-300 accident?

No fatalities were recorded in this accident.

What aircraft was involved and where did it happen?

The accident on 7 May 2003 involved a Boeing B767-300, registration N650UA, operated by United Airlines, at New Market, VA.

What was the probable cause of the accident?

Encounter with moderate turbulence during descent through a thunderstorm cell, resulting in a flight attendant falling and injuring her ankle.

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20030612X00865. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.