What happened
On July 2, 2008, a Boeing 777, operating as AP-BHX, was performing a descent toward Malpensa Airport (MXP) in Milan, Italy. During this phase of flight, the aircraft encountered a hail storm. The encounter resulted in substantial damage to the aircraft. The flight had originated from Jinnah International Airport (KHI) in Karachi, Pakistan. There were no injuries reported among the passengers or the crew.
The investigation
The investigation was led by the Pakistan Civil Aviation Authority Safety and Investigation Board. As the country of manufacture and design, the United States NTSB assigned an Accredited Representative to assist the proceedings in accordance with ICAO Annex 13. The Boeing Company and the Federal Aviation Administration served as advisors during the investigation.