No fatalities

2017-10-14: The Boeing Company 737-838 (VH-VZZ) — Qantas Airways — Sydney Airport, New South Wales

Sydney Airport, New South Wales

On October 14, 2017, a The Boeing Company 737-838 (registration VH-VZZ) operated by Qantas Airways was involved in an aviation accident near Sydney Airport, New South Wales. No fatalities were reported. Investigators recorded the probable cause as: The engineer made some checks before signalling the pushback to start but did not visually confirm that the catering truck was clear. This summary draws on records from the Australian Transport Safety Bureau (ATSB); 8 related events involving the same aircraft type or operator are linked below.

Sourcesthe Australian Transport Safety Bureau (ATSB)Primary reportUpdated 1779789150Data APIEditorial standards
Aircraft registered VH-VZZ
Aircraft registered VH-VZZ. Photo: Ben Neale ben_neale / CC0, via Wikimedia Commons

An engineer initiated pushback without visually confirming a catering truck was clear, leading to a collision. The towbar failed, and the aircraft rolled back into the truck.

Incident Overview

An accident occurred during a pushback operation when an aircraft collided with a catering truck. The engineer responsible for the pushback performed some checks before signaling the start, but did not visually confirm that the catering truck was clear of the aircraft. The engineer assumed the truck was clear based on an incorrect expectation that the time for the truck to move away would be similar to the short time taken by a baggage belt loader. Additionally, the catering truck was not usually the last piece of equipment to move clear.

Visibility and Obstruction Factors

Several physical factors prevented the engineer from seeing the catering truck. The engineer did not have his wet weather gear and, due to rain, decided to sit in the tug's cabin during the pushback. From this seated position, the engineer's view of the truck was largely obstructed by the aircraft's wing and a panel door. These obstructions were white, the same color as the truck, and blended with the small, unobstructed parts of the truck. These parts further blended into white hangars in the background. The truck's lighting and reflective strips were not in view. Dark and rainy conditions, with lights reflecting off the wet tarmac, also made it difficult to see the truck.

Collision Event

By the time the engineer saw the catering truck a few seconds after pushback started, it was too late to stop safely. Emergency action was taken, but the towbar failed, and the aircraft rolled back and collided with the truck. Other than the truck's marshaller, no one else was in a position or had the opportunity to identify the conflict.

Contributing Circumstances

The engineer's decision to remain in the tug's cabin, coupled with the color similarities between the truck and surrounding objects, and the adverse weather conditions, all hindered the visual confirmation that the catering truck was clear. The assumption that the truck would move quickly, based on the behavior of a different type of ground equipment, also played a role.

Probable cause

The engineer made some checks before signalling the pushback to start but did not visually confirm that the catering truck was clear.