Class action against Air Canada over wheelchair handling allowed to proceed

The Supreme Court of British Columbia has certified a class action against Air Canada over its treatment of passengers with reduced mobility, linked to a 2023 incident aboard a flight.

File photograph illustrating: Class action against Air Canada over wheelchair handling allowed to proceed
Operator file photo · self-made · CC BY-SA 3.0

The Supreme Court of British Columbia has certified a class action against Air Canada concerning its treatment of passengers with reduced mobility. Lead plaintiff Rodney Hodgins, who has spastic cerebral palsy, said he had to crawl down the aisle of an aircraft in 2023 after staff did not help him disembark, according to L'Actualité. The class action covers affected passengers from January 2021 to June 2023. Air Canada faces allegations that it breached contractual duties to provide safe and dignified assistance. The court's decision addressed only the certification of the class action, not the merits of the allegations.

Sources

  • aerotelegraph.comSammelklage gegen Air Canada wegen Umgangs mit Rollstuhlfahrenden zugelassen