Heathrow extends Adobe partnership to add AI to airport website
Heathrow and Adobe have expanded an existing partnership to bring Adobe's AI and customer experience orchestration technology into the airport's digital transformation programme.
Heathrow Airport and Adobe have extended their partnership, with Adobe's artificial intelligence and customer experience orchestration technology set to be added as part of the airport's ongoing digital transformation work.
The airport said the move is intended to make it increasingly "agentic-led", a shift it expects to support stronger customer service and business outcomes. Further details of the rollout were not disclosed.
Sources
- airportindustry-news.comAdobe and Heathrow to Integrate AI into Airport Website